Pro Insurance Group is a full service independent insurance agency providing commercial, personal, life, and health insurance solutions. Our Elgin office serves the entire Fox Valley area and helps businesses and families find reliable and affordable coverage. We specialize in business insurance for assisted living facilities, trucking companies, towing operations, contractors, restaurants, retail, service companies, and a wide range of small and midsized businesses. Our team works with many top rated carriers to compare options and deliver strong coverage at competitive pricing. Every client receives clear guidance through the insurance process, personalized service, and support built around long term protection and value.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.