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Sams/Hockaday & Associates

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About

Insurance AgencyDental Insurance AgencyHealth Insurance AgencyInsurance BrokerLife Insurance Agency
BUILT ON TRUST Centrally located in downtown Decatur, Sams/Hockaday & Associates has been serving local seniors with Medicare insurance and retirement planning since 1981. As Medicare enrollment approaches, many of our clients tell us about the dozens of mailers they get, the telemarketing phone calls, emails… it’s overwhelming. When are you supposed to enroll for Medicare? How much will it cost? What if you’re still working? Rest assured that we keep up with Medicare so that you don’t have to. When you meet with one of our qualified, local agents, you’ll experience the hands-on, personal service we give to ensure all of your Medicare and retirement planning needs are met. Our family of licensed insurance agents is ready to help you.

Location

Sams/Hockaday & Associates
122 W Prairie Ave #201, Decatur, IL
62523, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 12:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.