As an Allstate agency in Countryside, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.We’re committed to helping Countryside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by The Castro Agency: Allstate Insurance • May 17, 2026
Certified by The Castro Agency: Allstate Insurance • May 17, 2026
Monday9:00 AM - 5:15 PM
Tuesday7:00 AM - 5:15 PM
Wednesday9:00 AM - 5:15 PM
Thursday8:00 AM - 5:15 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.2
116 reviews
5 stars
80
4 stars
13
3 stars
3
2 stars
5
1 star
9
MS
Matthew Sheils
May 12, 2026
5.0
Best deals and friendly service for auto insurance.
MJ
Marsha Jones
May 11, 2026
5.0
I want to share my experience concerning a problem with signing into my account with Allstate. After trying for over one hour I decided to call Allstate and asked to speak with Evelyn Ortega, I told her the problem that I had. Evelyn stayed on the phone with me for at least 2 hours or more. She was very patient and assisted me in resolving my issue. I'm so grateful for her kindness and understanding of my situation. Because of her professionalism I can now sign into my account.
Thank you Evelyn for your support.
Marsha Jones
BA
Berenice A
Apr 22, 2026
5.0
I recently switched insurance companies. This allstate agency won me over with their incredible rates! I was able to save on my home and auto insurance which in this economy is a lifesaver! I’m so glad I switched! My husband and I are very happy!
NT
Nancy Toribio
Apr 22, 2026
1.0
Two Thumbs Down !!!
I would like to Thank Evelyn for working on my rate, and trying to answer my questions— However, Tania i’m shocked at your rude tone and disrespectful way that you spoke to me on the phone yesterday raising your voice and talking over me. We have been clients of this Allstate office for decades and have never been treated like this. Yelling at me on the phone and telling me that I should be grateful that you got me a lower rate — I think that you could benefit from a customer service class on how not to treat customers.
We have transferred our policy to a new agency.
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