The mission of Insurance Claims Assistance, a 501(c)(3) non-profit, is to educate and protect the property owner. The homeowner's insurance claims process is complex and can quickly become overwhelming without up to date information needed by the homeowner. The lack of clear and concise insurance policy and claims processing information combined with ever-changing rules and regulations regarding homeowners insurance makes the importance of educating the consumer vital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.