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Business Details
About
Insurance AgencyFinancial ConsultantFinancial PlannerHome Insurance AgencyInsurance BrokerLife Insurance AgencyMotorcycle Insurance Agency
PERSONALIZED INSURANCE SOLUTIONS, BUILT BY EXPERIENCED AGENTS Founded in October 1990 as D. A. Wheeler and Associates, our agency has evolved over two and a half decades into what is now First Community Insurance and Annuity Center. Our staff is comprised of individuals from the immediate Kankakee Country area, who own experience in banking, farming, and small business protection. FCIA focuses on relationship building. We love our clients! As an agency, we believe by providing world-class service with access to exceptional carriers and products we can transcend insurance industry norms, where complacency and self-preservation is a typical way of conducting business. Our team approach makes us unique, as many different eyes and experien
Location
First Community Insurance and Annuity Center
698 E Armour Rd, Bourbonnais, IL
60914, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.