This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyInsurance BrokerLife Insurance AgencyRenter's Insurance Agency
Mid-America Insurance Services Inc was chartered in November of 1983 as an independent insurance agency for the sale of property, casualty and life insurance coverage. Our main office is located in Normal, Illinois, and we have a second office in Pontiac, Illinois. Together, we serve the cities, businesses, and communities around McLean County and Livingston County.
We are proud to represent more than 15 different carriers, all A rated or better, which allows us the ability to write most classes of business. We have staff that are Certified Insurance Counselors (CICs) or Certified Insurance Service Representatives (CISRs), designations that demonstrate an expertise across several lines of insuring/claims procedures.
Location
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.