JW Insurance Group is an independent insurance agency serving Benton, Franklin County, and the surrounding Southern Illinois communities since 2011. Our Benton team provides personalized insurance solutions for home, auto, farm, commercial, life, health, and recreational vehicles. As an independent agency, we work with multiple insurance carriers to help you compare coverage options and find a policy that fits your needs and budget. Whether you're insuring your home, vehicles, farm, or business, our local team is here to provide personal attention, professional service, and straightforward guidance. Contact JW Insurance Group in Benton for a free quote and local insurance advice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.