IL-100299850 - Our Mission is to help protect your family and save on auto insurance, home insurance renters insurance, life insurance and more in Cook, Dupage, Kane, Will and Lake County. Proudly providing insurance in Bartlett, Elgin, West Chicago, Bloomingdale, Streamwood, Carol Stream and surrounding areas. We offer Business Insurance!! We would love to protect you and your family. Call, click or stop in and say Hi!!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Michelle Twitchell - State Farm Insurance Agent • Jul 05, 2026
Certified by Michelle Twitchell - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
1,082 reviews
5 stars
1,051
4 stars
21
3 stars0
2 stars1
1 star9
MP
margarita Patmore
Jun 29, 2026
5.0
Ashley was absolutely wonderful! Very knowledgeable, patient and helpful! Thank you, Ashley for helping me figure out what my home insurance covers!
BM
Brian Mattura
Jun 29, 2026
5.0
Sherrill was so helpful and knowledgeable about State Farm’s processes , I recommend her to anyone looking to use State Farm’s investment services.
MO
Mike O'Brien
Jun 29, 2026
5.0
Have been with Michelle Twitchell's office for nearly a decade and have had nothing both positive experiences. Most recently I called their office and spoke with Sherrill who was able to add insurance for a new automobile to our policy within just a few minutes. She was pleasant and articulate and I couldn't have asked for a better experience!
GK
Gosia Kochanski
Jun 24, 2026
5.0
Jackie provides the kind of customer service i love: quick, efficient, very friendly and informative. She managed to provide what i needed in less than 6 minutes! it was a pleasure to talk to her and it is been great to work with this agency!
KA
Koshina Almon
Jun 22, 2026
5.0
Im so glad I called Statefarm back. They gave me a great quote on renters, auto, and life insurance. Thank you so much Karry Tadros and team. I went through a lot with previous smaller insurance companies. Carry you're awesome.
Frequently Asked Questions About Michelle Twitchell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Michelle Twitchell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Michelle Twitchell offers free quotes!
What payment methods does Michelle Twitchell - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to login and view your billing and payment details.
What are the office hours for Michelle Twitchell - State Farm Insurance Agent in Bartlett, IL?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and specified holidays.
What types of insurance does Michelle Twitchell - State Farm Insurance Agent provide?
They offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Can I manage my insurance account using a mobile app?
Yes, their mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is Michelle Twitchell's office accessible to both English and Spanish speakers?
Yes, services are available in both English and Spanish.
What nearby places can I visit before or after visiting Michelle Twitchell - State Farm Insurance Agent?
Nearby you can enjoy a meal at Bao Chinese Gourmet, relax at Zen Spa, or grab ice cream at Oberweis. These spots offer convenient and enjoyable options close to the insurance office.
Where can I find convenient shopping or services near Michelle Twitchell's office?
You can visit Wise Guys Vapes for tobacco and e-cigarettes, Siri Indian Grocery for specialty foods, or The Great Frame Up for framing services, all located nearby.
Are there nearby dining options around Michelle Twitchell - State Farm Insurance Agent?
Yes, there are several dining options including Dogfather Hot Dogs for quick eats, McMae's Tavern & Grill for American cuisine, and North of the Border for Mexican food.
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