ID-148452 Find serenity with Mark Hancock - State Farm Insurance Agent, Rexburg, ID. We personalize Home, Auto, and Life Insurance policies to fit your needs, shielding against life's uncertainties. Rely on our seasoned team for personalized service and meaningful protection. Your future is secure with us.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Mark Hancock - State Farm Insurance Agent • Jul 05, 2026
Certified by Mark Hancock - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
323 reviews
5 stars
311
4 stars
5
3 stars2
2 stars1
1 star4
KA
Kethanne Acey
Jun 2, 2026
5.0
Jonny saved me a lot of money! Thank you Jonny!
JA
jesus arreaga
Jun 1, 2026
5.0
Johnny and Marco Hancock were amazing to work with. They helped me find renter’s insurance that fit my needs and budget as a student. They took the time to explain my options, answered all my questions, and worked hard to find the best coverage at the lowest cost possible. Their customer service and attention to detail were excellent. I highly recommend them to anyone looking for insurance and great customer support!
ST
Seth Tucker
May 29, 2026
5.0
Jonny did a great job helping me get my policy active
JR
Jill Ratcliff
May 28, 2026
5.0
Jonny was very helpful in answering my questions and reviewing my options. He explained everything clearly and was patient with me.
PC
Parker Clifton
May 26, 2026
5.0
Jonny helped us out and it was zero hassle. Highly recommend!
Frequently Asked Questions About Mark Hancock - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Mark Hancock - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Mark Hancock - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your account via the Digital Pay Payment Center link by entering your User ID and password to view billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your agent using the phone number or email on your bill's details page for questions about billing, payments, or Renewal Coverage Offers.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
It typically covers towing, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Mark Hancock - State Farm Insurance Agent?
Open Monday to Thursday from 9:00am to 5:30pm and Friday from 9:00am to 5:00pm. Closed on weekends and major holidays.
Are appointments required at Mark Hancock - State Farm Insurance Agent?
No, appointments are not required though they do offer online appointments for convenience.
Is there free onsite parking available at the insurance office?
Yes, there is free onsite parking available including wheelchair accessible parking.
What nearby places can I visit around Mark Hancock - State Farm Insurance Agent?
Nearby you can visit Clint’s Automotive Repair for vehicle needs, Rexburg Barbershop for grooming, or grab a meal at Freddy’s Frozen Custard & Steakburgers.
How can nearby businesses like WaFd Bank and Maverik Adventure's First Stop be useful when visiting the insurance office?
WaFd Bank offers financial services and mortgage brokerage which complements insurance services, while Maverik provides convenient gas and fast food options during your visit.
Are there any nearby service providers like auto parts stores or repair shops?
Yes, nearby you'll find O’Reilly Auto Parts, Carquest Auto Parts, and Clint’s Automotive Repair for your automotive needs.
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