We are a local family that has been in the insurance business since 1980. Our father Sid, left a large insurance company to buy a local independent agency in Idaho Falls in 1997 to better serve his clientele and make room for us - his sons.
Since then, the agency has grown in size but we've never stopped working to improve everything about the agency -- especially anything that affects our client experience and proper protection.
We don't just rest on good products and competitive prices. Other companies can offer that too. We do everything we can to make dealing with insurance has painless - and even fun - as we can make it.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.