ID-494903 At Kimberly Shurtleff's agency, we strive to empower you to make informed decisions by providing the information and the tools necessary to protect what matters most. Through genuine care and concern, this agency is attentive to your needs with the goal of helping you manage the risks of everyday life, recover from the unexpected and realize your dreams.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Kimberly Shurtleff - State Farm Insurance Agent • May 17, 2026
Certified by Kimberly Shurtleff - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
192 reviews
5 stars
183
4 stars2
3 stars1
2 stars0
1 star
6
JA
Jessica Andrews
May 6, 2026
5.0
We are first time home buyers and Janel saved our LIVES!!! Almost quite literally lol she noticed a major error on our current home insurance and informed us we had the total wrong policy. It was a major difference in coverage and we would have been DONE for if she hadn't caught it!! Somehow it slipped past 4 other people. (And yes, we spent 2 days digging deep with our mortgage company, HOA and several other insurance agents to confirm that she was correct and not just selling coverage we didnt need) She is a whiz and a blessing in disguise! Very kind and knowledgeable and just a smart person! We were able to get the right coverage and put our minds at ease when we were losing them for a couple days!! We don't have enough good things to say about her. Thank you janel. Truly ❤️
DE
Dee Dee Emery
Apr 23, 2026
5.0
Thank you Nicole for jumping through the hoops for me again this year for my soaping business! You’re awesome!
ML
Mark Losh
Apr 23, 2026
5.0
Sarah was super helpful and informative. She explained some of my risk assessment levels of coverages and got all my policies coverage equalized. She was personable and easy to talk with. Thank you Sarah!
PM
Pat Metzger
Apr 21, 2026
5.0
Sarah took the time to explain all the policy changes and charges and answered all my questions
RW
Richard Wilson
Apr 21, 2026
5.0
Very nice customer service. Was very helpful. Highly recommended.
Frequently Asked Questions About Kimberly Shurtleff - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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