IA-1001003337 Our role is to ask the tough questions that provoke thoughts and conversation. The worst time to find out an answer is at claims time, so we point out gaps in your current plan. We ask that you be open and honest with us, so that YOU can make decisions for you and your family. Together, we create YOUR plan, so that you can manage the risks of everyday life, plan for the unexpected, and better achieve your dreams!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Christel Manson - State Farm Insurance Agent • Jul 05, 2026
Certified by Christel Manson - State Farm Insurance Agent • Jul 05, 2026
Monday8:30 AM - 12:00 PM1:30 PM - 5:00 PM
Tuesday8:30 AM - 12:30 PM1:00 PM - 5:00 PM
Wednesday8:30 AM - 12:30 PM1:00 PM - 5:00 PM
Thursday8:30 AM - 12:30 PM1:00 PM - 5:00 PM
Friday8:30 AM - 12:30 PM1:00 PM - 3:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 12:00 PM1:30 PM - 5:00 PM
11/26/20268:30 AM - 12:30 PM1:00 PM - 5:00 PM
12/25/20268:30 AM - 12:30 PM1:00 PM - 3:00 PM
1/1/20278:30 AM - 12:30 PM1:00 PM - 3:00 PM
Reviews
4.9
219 reviews
5 stars
207
4 stars
8
3 stars0
2 stars0
1 star
4
JJ
Jay-Sto
3 days ago
5.0
Christel's team of agents are amazing! Becki usually handles all my dealings and I have the greastest outcomes for the situations at hand. Today, Amy took care of me gracefully and helped relieve so much of the pressure that was on my shoulders. I appreciate this team so much and would recommend Christel Manson's agency to everyone who has insurance needs. Excellent work guys and thanks again.
LF
Lisa Futrell
3 days ago
5.0
This branch is by far the BEST. I have been using them for my renters insurance for over 5 years now. They have always been there when I needed them. Whether it be for a claim, changing address, or updating my policy, they are always there. All of the agents at this location are so friendly. And they took the time to get to know me so every interaction is personalized to me. Not at all like other insurance companies which you can tell they’re just reading from a script and rushing you off the phone if they can’t upsell you. State Farm doesn’t need to upsell anyone. They make sure you have everything you need at a great low price.
MW
Mike Wahl
Jun 12, 2026
5.0
Crystal Manson State Farm is a great office everyone was very helpful.
Korey you were fantastic and gave me all the right information! You guys were also very helpful with out storm damage earlier this year keep up the good work !
PR
Peggy Russell
Jun 4, 2026
5.0
My experience working with Becki at State Farm was wonderful. She kept me informed and found the best insurance coverage for us.
BA
Betwin Abraham
May 18, 2026
5.0
The people that work there are very nice,friendly and knowledgeable. I myself (Betwin Abraham) believe that being a customer of State Farm is not just a transaction, it’s Family. I recommend everyone to come to State Farm because service is great and prices are great. Once again thank you so much State Farm.
Frequently Asked Questions About Christel Manson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Christel Manson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Christel Manson - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website. Enter your User ID and password to login and access your billing and payment information.
What services does Christel Manson - State Farm Insurance Agent provide?
We offer insurance and financial services including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Christel Manson - State Farm Insurance Agent?
Our office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is Christel Manson - State Farm Insurance Agent wheelchair accessible?
Yes, the office has a wheelchair accessible entrance.
What nearby dining options are available near Christel Manson - State Farm Insurance Agent?
Nearby dining includes Taco John's, McDonald's, Freddy's Frozen Custard & Steakburgers, Domino's Pizza, Subway, Panera Bread, Wendy's, and Golden China. You can grab a meal or a quick bite before or after your visit.
Are there nearby lodging options for visitors to Christel Manson - State Farm Insurance Agent?
Yes, nearby hotels include Super 8 by Wyndham Waterloo and Days Inn & Suites, convenient for out-of-town clients needing accommodations.
What nearby services can help customers visiting Christel Manson - State Farm Insurance Agent?
Nearby services include Crossroads Dental for dental care, Waterloo Driver's License Station for DMV needs, Priority 1 Automotive Services for vehicle repairs, and Liberty Tax for tax services, all helpfully located close to our office.
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