Heartland Retirement Group understands consumers are faced with many questions and options when choosing the proper insurance coverage for them. It can be an overwhelming and confusing process. Our needs-based approach focused on you, the customer has assisted over 28,000 customers since we opened our doors in early 2010. Our team of agents and advisors are here to guide you through every insurance decision you may have from birth through retirement.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.