Matthew Devine: Allstate Insurance

Reviews

• SK

  Sukhdev Kang

  Apr 23, 2026
  5.0
  We have been with Allstate since 1987, have received good service. Rates have increased in the last few years which is putting us on the edge since we are retired and have fixed income !
• GU

  Google User

  Apr 17, 2026
  1.0
  Worst insurance agency. This place never answers their phones and doesn’t respond back to emails. No one there has the correct information either. So disgusted with this place. Looking into going BACK to State Farm. I’ll pay the slightly higher prices, it’s worth it!!!!!
• GU

  Google User

  Apr 17, 2026
  1.0
  This particular agency is very big, in turn having the world’s worst customer service. It’s very hard to get someone to answer the phone on any given day. I’ve never experienced this with an insurance agency before in all my years. Also, of the people that do answer on occasion, they aren’t very knowledgeable at all. Extremely disappointed with this agency. Do not recommend.
• RT

  Rahwa Tassaw

  Feb 13, 2026
  1.0
  Terrible service. Agent Joshua Davis never responds to calls after you sign up for the policy. I tried calling the main office and the “verification” process is supposed to send a text but it never came through so I couldn’t speak to someone. I was calling to cancel my policies so it’s fitting that this is the experience during the last interaction.
• LL

  L

  Feb 1, 2026
  1.0
  Called a month and a half prior to our policy ending, and they never answered the phones. They greedily assumed we wanted to continue coverage. Why assume when we never paid you? Coverage I thought ended on the date it was covered through. They charged an entire month and one week worth- without sending an invoice, email, or text, and we’re now in collections for services we don’t want. The only reason it was ever ended is because someone from outside of the office itself called asking for declaration docs from the new insurance company. This is wrong to never answer your phone, and charge people for services not wanted and not send any kind of notice that you’re charging us and go straight to collections.

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