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The Family Agency-Drive Thru

About

Auto Insurance Agency
For almost three decades, Rick Muggridge, the principal and manager of The Family Agency, has been selling insurance on the same block of Dawson Road. In that time, he has developed the agency's reputation as a community and family-oriented business, and a trusted choice for your insurance needs. At The Family Insurance Agency, we will recommend to you the same products and coverages that we would recommend to our Mother, Father, Sister, or Brother in similar circumstances. We are the BEST, FUNNEST, and FRIENDLIEST Insurance Agency in Albany. We are known as the place for HONEST answers, RELIABLE service, FAIR prices, and GREAT insurance. We distinguish ourselves with EXTRAORDINARY SERVICE, and we treat every client like FAMILY!

Location

The Family Agency-Drive Thru
1712 Gillionville Rd, Albany, GA
31707, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.