Rob Semans - State Farm Insurance Agent

Reviews

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  ELVIS DONOVAN

  1 day ago
  5.0
  When I recently moved to Florida from Virginia, one of the most important thing I had to do was transfer both my vehicle and life insurance policies. I am very happy and grateful for the service and support I received from Rob Semans StateFarm office in Winter Haven FL. Within 2 days both policies were transferred and updated. Both policy documents were emailed and printed for me. The entire staff was extremely helpful in getting this done for me. Special thanks 🙏🏽 to Diana and Marian. Their efforts will now allow me to register my vehicle in the state of Florida, and brought my Life Insurance policy with me here to Winter Haven Fl. Sincerely Elvis A Donovan. PS: the office has a beautiful water fountain out front before you enter the building. Can’t miss it.
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  Yaya Ester

  6 days ago
  5.0
  Hoy, por segunda ocasión, llamé a la oficina de Rob Semans para orientarme sobre el traslado de mi póliza. En mi primera llamada, hace más de un mes, no obtuve toda la información necesaria para que este proceso pudiera realizarse correctamente. Sin embargo, en el día de hoy mi experiencia fue completamente diferente y mucho mejor, gracias a la atención que recibí de Diana. Ella tuvo la amabilidad de explicarme con detalle todos los pasos y alternativas necesarias para el traslado de mi póliza. Diana es una persona muy atenta, empática, servicial, amable, amigable y, sobre todo, muy profesional. Gracias a su excelente orientación, ahora entiendo claramente el proceso y los pasos a seguir. Si la primera agente que me atendió hubiera brindado la misma explicación y dedicación que Diana, este traslado se habría realizado desde hace mucho tiempo. Actualmente estoy en espera de que la otra oficina complete la transferencia de mi póliza hacia la oficina de Rob Semans. Necesitamos más agentes como Diana. Su servicio fue excepcional y merece todo el reconocimiento. ¡Le doy 100 estrellas a Diana! Today—for the second time—I called Rob Semans' office to get guidance regarding the transfer of my policy. During my first call, over a month ago, I did not receive all the information necessary to ensure this process could be carried out correctly. However, my experience today was completely different—and much better—thanks to the assistance I received from Diana. She was kind enough to explain to me, in detail, all the steps and options involved in transferring my policy. Diana is a very attentive, empathetic, helpful, kind, and friendly person—and, above all, highly professional. Thanks to her excellent guidance, I now clearly understand the process and the steps I need to take. If the first agent who assisted me had provided the same level of explanation and dedication as Diana, this transfer would have been completed a long time ago. I am currently waiting for the other office to finalize the transfer of my policy to Rob Semans' office. We need more agents like Diana. Her service was exceptional, and she deserves every bit of recognition. I give Diana 100 stars!
• EP

  Ed Prieboy

  May 8, 2026
  5.0
  Had the please with working with an agent with Rob Semans office in Winter Haven, FL. It was a wonderful experience getting Auto Insurance from them.
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  Eva Stines

  May 4, 2026
  5.0
  I only came in & paid the bill for my friend each month, but the staff is always very friendly & kind-spoken... When my friend went in the hospital for a while, they were very understanding & helped him out a great deal, & didn't cancel his insurance... Just wonderful people to deal with & impeccable service overall...
• FW

  Frances “Francy” Wall

  May 1, 2026
  5.0
  I was very satisfied with the service I recieved at the State Farm Office of Rob Semans. Everyone I spoke with was very polite and informative. I give them a 5 star rating!

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