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Direct Auto Insurance

4.7
(314 reviews)

Business Details

2467 US Highway 1 S, St Augustine, FL
32086, United States
(904) 794-2357
https://local.directauto.com/florida/st-augustine/2467-us-highway-1-s

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in St Augustine, FL.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
2467 US Highway 1 S, St Augustine, FL
32086, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

4.7
314 reviews
5 stars
255
4 stars
38
3 stars
2
2 stars
6
1 star
11
  • KB
    Kayla Bryant
    Apr 30, 2026
    1.0
    I am filing a complaint regarding my claim, which has been ongoing for nearly two months after being hit by one of your insured drivers. My vehicle has been declared a total loss, yet I still have no clear answer on whether your policyholder was insured or a finalized liability decision. This delay is unacceptable. Under Florida law, drivers are required to carry insurance, and this determination should not take this long. I have also received inconsistent and unclear communication from my adjuster, Max Lewis, and do not feel my claim is being handled properly.
  • SS
    syd
    Apr 23, 2026
    5.0
    Brandy is the best representative ive ever known! She helped me out with my problem and stuck through it with me until it got solved! She showed compassion and dedication and she handled it how my mama would 😭 it really meant a lot. I could not have done this without her help. Thank you so much again ❤️
  • JR
    Joasph Ruane
    Apr 23, 2026
    5.0
    Soledad was excellent!!
  • VS
    Vincent Sorrentino
    Apr 17, 2026
    5.0
    Brittany was amazing helping me get a new policy
  • AH
    Arthur Harding
    Apr 10, 2026
    5.0
    Brandy Battle was Amazing with helping my onboarding process she has excellent customer service I appreciate her taking the time needed to ensure I was more ok. She deserves a raise.

Frequently Asked Questions About Direct Auto Insurance

What types of insurance does Direct Auto Insurance in St Augustine offer?

Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance coverage.

What are the business hours of Direct Auto Insurance?

They are open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays.

Brand Certified Facts from Direct Auto Insurance

This information is certified by Direct Auto Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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