Brightway Insurance, The Sterner Agency

Reviews

• EG

  Elizabeth Grace

  Oct 7, 2026
  5.0
  Alex was a huge help through a process that is never fun. He was very knowledgeable, professional and he helped me save significant money on my home owners insurance. Thank you, Alex, for your guidance and assistance.
• KW

  KA Willard

  Oct 5, 2026
  5.0
  When Mitch suggested that he review my auto insurance to see if he could give me a better rate I was skeptical. I always research and get multiple quotes before I choose a company and I call them directly, thinking that a broker won’t save me money because they have to get paid themselves. Well, I was totally wrong! I am actually SHOCKED that Mitch was able to get me the same coverage from the same major brand company for almost $1,000 less a year. Give him a call! There are questions he will ask and items he will tailor to your policy that the major companies will never ask you or suggest and it is definitely a money saver and to me a no-brainer. CALL MITCH!
• HN

  Hugh-Dane Neagle

  Oct 4, 2026
  5.0
  It is an absolute delight to have Mark as my insurance agent. He is reliable, knowledgeable, and consistently proactive in looking out for my best interests. His commitment to securing the best available rates, explaining my options, and treating me with an unparalleled level of professionalism gives me complete confidence in his service. His extensive experience and “know how to get it done” attitude make him an invaluable resource. As a hospitality professional, I understand the importance of exceptional customer service, and Mark consistently exceeds my expectations. He takes the stress out of navigating insurance and eliminates the uncertainty of finding an agent I can trust. His responsiveness, attention to detail, and personal care make every interaction a pleasure. I am so happy dealing with Mark that he has earned a permanent place on my Christmas gift list—a sincere reflection of my appreciation for everything he does. I highly recommend Mark to anyone seeking an experienced insurance agent who delivers outstanding service with integrity and professionalism. His dedication and follow-through set him apart, and I will continue referring quality business to him with complete confidence. Mark is truly the crème de la crème of his profession, and I am grateful to have him looking out for me.
• AM

  Ashley Cisneros Mejia

  Sep 30, 2026
  5.0
  We’ve worked with Mark and his team for several years, and he has consistently been incredibly helpful, responsive, and easy to work with. He has helped us with both our homeowners and auto insurance, and we’ve trusted him enough to also refer our parents to him for their home and auto coverage. Mark always takes the time to look at the available options, explain things clearly, and help us find coverage that makes sense for our needs and budget. Most recently, he helped us shop the Florida homeowners insurance market and made the process of switching policies very straightforward. We really appreciate having someone we can call who knows our history, answers our questions, and helps take some of the stress out of insurance. We’re very grateful for Mark’s help over the years and would absolutely recommend him to anyone looking for a knowledgeable and dependable insurance agent. Crystal and Brandi from his team are also wonderful!
• EL

  elle lavere

  Sep 30, 2026
  5.0
  I had such a wonderful experience working with my insurance agent, Mitchell Hibbard.He was knowledgeable, professional, and took the time to make sure I understood all of my options. He was able to find me excellent coverage while saving me quite a bit of money for the year. I truly appreciate his help and highly recommend him to anyone looking for someone trustworthy and dedicated to their clients.

Frequently Asked Questions About Brightway Insurance, The Sterner Agency