Brand Certified
Shannon Olson - State Farm Insurance Agent
5.0(653 reviews)
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
Business Details
322 Paseo Reyes Dr., Saint Augustine, FL
32095, United States
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
(904) 207-7710
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
https://www.shannonsfinsurance.com
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
About
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-W622823 Our mission is to develop authentic relationships with our customers and within our community. Focus on customer needs and help them accomplish their dreams. Make empowerment a lifestyle! We believe core values guide us each and every day, and at Shannon Olson State Farm our key values are Integrity, Relationships, Kindness, Achievement and Community.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
Shannon Olson - State Farm Insurance Agent
322 Paseo Reyes Dr., Saint Augustine, FL
32095, United States
Hours
Certified by Shannon Olson - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
653 reviews
5 stars
643
4 stars6
3 stars2
2 stars1
1 star1
- BMBobby MyersMay 12, 20265.0Helpful and prompt with following up on questions. Great customer service.
- KPK PMay 11, 20265.0Great experience here, very friendly and professional. Hannah is an A+++
- RFRicky FalkensteinMay 8, 20265.0I recently worked with Lais to set up a new insurance policy, and she was absolutely wonderful! From start to finish, she was incredibly informative, patiently answering all my questions and explaining everything in clear, easy-to-understand terms. She took the time to listen carefully to my needs and made sure the coverage was tailored perfectly for me. What stood out most was how attentive and professional she was throughout the entire process. She made what can often be a stressful experience feel smooth and reassuring. I’m genuinely excited to move forward with Lais and her agency for all my future insurance needs. I highly recommend Lais — she’s a true professional who truly cares about her clients. Five stars! ⭐⭐⭐⭐⭐
- MTMatthew ThomasMay 8, 20265.0We recently moved full time to our home in Florida and Lais was a very helpful in assisting us with transferring all of our policies from our State Farm agent in Tennessee to Shannon Olson’s office. Lais was friendly, professional and a pleasure to work with.
- MMMarTzar MDMay 3, 20265.0Easy and effective , personal, attentive, “best rep by far @ Lais” ;)
Frequently Asked Questions About Shannon Olson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Shannon Olson - State Farm Insurance Agent?
No, the agency offers free online quotes with no payment required.
What payment methods are accepted at Shannon Olson - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information by using the Digital Pay Payment Center link and logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your State Farm agent using the phone number or email provided on your bill's details page for billing or payment questions.
What services does the State Farm mobile app offer?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Shannon Olson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is it possible to save a quote and complete the insurance purchase later?
Yes, you can save your quote and receive an email with a link to continue the application at a later time.
Can I change my insurance coverage online with Shannon Olson - State Farm Insurance Agent?
Yes, you can request coverage changes online which will be forwarded to your agent for processing.
What nearby places can I visit when I am at the office located at 322 Paseo Reyes Dr.?
Nearby places include Spinal Solutions Health and Wellness for chiropractic services, Weichert, Realtors Crown Properties if you're interested in real estate, and Salon Honey Sage for beauty treatments.
How can nearby real estate agencies benefit me as a State Farm customer?
Nearby real estate agents like Realty One Group Elevate and Weichert, Realtors Crown Properties can assist if you're buying a home and need insurance coverage tailored to your new property.
Are there health and wellness services near Shannon Olson - State Farm Insurance Agent?
Yes, Spinal Solutions Health and Wellness and First Step Counseling Center are nearby, which could be helpful for your overall well-being and complementary to your insurance coverage.
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