We believe that insurance should be more than simply receiving benefits. We believe there is value in being a partner with every single one of our clients. At Solstice, we focus on the individual and our goal is not to be the biggest, but to be the best.
Simply put: you are important to us; not just a series of numbers on a member ID card. This has been the cornerstone of our success and the foundation for many of our longstanding customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.