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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Orlando, FL.
Explore offerings from Direct Auto Insurance on 4590 S Kirkman Rd in Orlando, with popular services available at this location.
Commercial Auto Insurance
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Services
Direct Auto Insurance Services
Auto Insurance
At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.
Motorcycle Insurance
Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.
Roadside Assistance
Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.
Individual Term Life Insurance
Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.
Accident Medical Expense
Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.
Health Insurance Marketplace
Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.
Emergency Protection
An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.
Mexico Auto Insurance
Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.
Commercial Auto Insurance
Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.
Reviews
4.6
409 reviews
5 stars
327
4 stars
50
3 stars6
2 stars
8
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MJ
marwan jbara
Aug 11, 2026
5.0
Great service, good rate and Carol was very sweet and helpful
JL
Jony Lauzandier
Aug 5, 2026
1.0
1 Star
My experience with Direct Auto has been extremely frustrating. When I started my policy on June 3, 2026, my monthly premium was $225. Since then, my payment has been increased multiple times without any clear or satisfactory explanation.
First, it went up to $232, then suddenly to $345. Every time I contacted customer service, I was unable to get a clear reason for these increases, and they refused to restore my original premium. Only after repeatedly calling and insisting did they lower it to $267, and then finally to $246, which I paid today.
However, I checked my next bill and saw that my September payment has already been increased again to $254.
Based on my experience, the pricing has been inconsistent and unpredictable. Customers should be able to rely on transparent billing and clear communication, but that has not been my experience with Direct Auto. I cannot recommend this company to anyone looking for stable pricing and dependable customer service.
RF
Robert Fountain
Jul 24, 2026
5.0
Brianna Williams did an amazing job explaining the policies with me!
CR
Christian Robinson
Jul 23, 2026
5.0
Very good
JG
Jason Rubén II Daniel García
Jun 23, 2026
5.0
I had an excellent experience working with Brianna Williams at Direct Auto. She was incredibly professional, knowledgeable, and patient throughout the entire process. Brianna took the time to explain everything clearly, answered all my questions, and made sure I felt confident with my decisions.
What stood out most was her kindness and dedication to providing outstanding customer service. She went above and beyond to make the process smooth and stress-free. It’s rare to find someone so committed, attentive, and genuinely willing to help.
I highly recommend Brianna Williams to anyone looking for assistance with their insurance needs. Direct Auto is fortunate to have such a valuable employee on their team.
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Orlando offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance agencies in Orlando, FL.
Where is Direct Auto Insurance located in Orlando?
It is located at 4590 S Kirkman Rd, Orlando, FL 32811, United States.
What are the business hours of Direct Auto Insurance?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays.
How can I contact Direct Auto Insurance by phone or email?
You can call them at +1 407-843-8737 or email at BU2506@directauto.com.
Does Direct Auto Insurance provide online appointments or onsite services?
Yes, they offer both online appointments and onsite services.
What language is primarily spoken at Direct Auto Insurance?
English is the primary language spoken at Direct Auto Insurance.
How can I learn more about Direct Auto Insurance online?
You can visit their website at https://local.directauto.com/florida/orlando/4590-s-kirkman-rd or their Facebook page at https://www.facebook.com/directauto.
Are there any supermarkets near Direct Auto Insurance for convenient shopping?
Yes, the Publix Super Market at Kirkman Oaks Shopping Center is nearby, offering grocery and delicatessen services, perfect for errands before or after your insurance visit.
What fitness options are near Direct Auto Insurance for active customers?
Orangetheory Fitness is close by, providing a gym and active life services for customers who might want to work out before or after their appointment.
Where can I find dining options near Direct Auto Insurance?
Nearby dining options include ZENSHI Handcrafted Sushi for sushi and dining, as well as Mrs. Potato Restaurant offering Brazilian and American fast food, ideal for a meal after your visit.
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