FL-L097252 The Stephanie Lempesis State Farm team is proud to serve the Jacksonville, Yulee and Fernandina area with Home and Auto Insurance as well as Life and Health Insurance options. Contact our office today for an insurance review to see where we can help you with car insurance, homeowners insurance, and more. We would love the opportunity to earn your business! Let us change the way you think about insurance. At our office, we don't just do insurance... we do relationships!!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Stephanie Lempesis - State Farm Insurance Agent • May 17, 2026
Certified by Stephanie Lempesis - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 4:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
4.9
514 reviews
5 stars
496
4 stars
9
3 stars0
2 stars1
1 star
8
NB
Nicholas Brodbeck
4 days ago
1.0
Sad to have to leave this type of a review, however I cannot get this agency to quit calling me. When I lived in FL a few years ago, I had inquired about insurance and didn't end up doing business with them. Years later, I have moved and still get calls from them, I have kindly asked to be removed from their leads-- they don't seem to respect that. This week I got a call at 5:55AM. What is it going to take to get them to pay attention and remove me? Next step will be to go to the state and file a formal complaint with the insurance board.
MA
michael adams
6 days ago
4.0
Very pleasant. Great rates. State Farm is more competitive with other insurance companies. Stephanie was fantastic talking me through all of my options. I had her send me a copy of the quote so I could review and compare it with my other insurance company. This was very helpful.
KS
Kimberly Sperling
May 12, 2026
5.0
Maranda is very knowledgeable of State Farm products, friendly, and helpful. She answered all my questions.
NB
Nicholas Brodbeck
May 11, 2026
1.0
I called to inquire once about insurance and they will not stop calling/texting no matter how much I ask them to do so. I have since moved and today I received a call at 5:55AM asking if they could help save me money. My next step will be to go to the insurance board to make a complaint because they are not taking my request serious.
AY
abdullah yousef
Apr 29, 2026
1.0
I’ve had more than one bad experience with this company.
First, they changed my policy twice without my request or approval. The last time, they blamed it on a “system issue” because I called after work hours—which is completely unacceptable.
Second, after making these changes, they added the full difference to my bill upfront without even asking or informing me first.
I’m honestly concerned about what could happen if I ever needed to file a claim.
This level of poor communication and lack of transparency is very frustrating. I would strongly advise others to be cautious and think twice before dealing with this company.
Frequently Asked Questions About Stephanie Lempesis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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