Chris Nickas - State Farm Insurance Agent

Reviews

• SS

  Stephanie

  1 day ago
  5.0
  Laurie and Zach at this office are always so helpful, kind, patient, and accommodating. I am so grateful for the team’s transparency and willingness to work with me about my policy when I have any questions. Many thanks to this Statefarm bunch!
• AC

  Adam Chiarelli

  Jun 29, 2026
  1.0
  ⭐ (1 star) **Chris Nickas - State Farm | A masterclass in how to lose a loyal customer.** Like everyone else right now, I'm already feeling the pressure of rising costs on everything from groceries to gas. The last thing I needed was my insurance agent making it worse — but here we are. State Farm migrated to a new servicing platform and changed my policy number, which required me to sign a new Uninsured Motorist form. That form was sent once in June — straight to my spam folder. No phone call to confirm I received it, no follow-up that actually got my attention, nothing. Just a form sitting in spam with a ticking clock on it. Fast forward to today when I noticed my premium had jumped from **$183/month to $319/month** — a **73% increase** — on three vehicles including a golf cart. I called, asked them to resend the link so I could review and address it. They did. It expired at **4:21 PM the same day.** Their response? "We cannot backdate the coverage. Nothing we can do." So I canceled and moved to Progressive. The kicker? The same email from rep **Marissa telling me nothing could be done ended with a **PS asking me to leave a Google review for their office competition.** Well Marissa, here you go. Chris — when people are already stretched thin, your office's answer to a form that landed in a customer's spam folder shouldn't be a $135/month permanent penalty with zero recourse. I'll be filing a formal complaint with the **Florida Department of Financial Services** for the record. To anyone reading this — ask your agent to confirm receipt of any document that affects your premium before the clock runs out. Don't assume it made it to you.
• LM

  levy murdaugh

  Jun 25, 2026
  5.0
  You would be very hard pressed to find an agents office personel anymore helpful than these are. I believe it is a reflection of their office manager, Bianca Screciu, she is the best.
• CS

  Colleen Skinner

  Jun 16, 2026
  5.0
  Keith contacted me regarding my auto policy and the competitive rates and his excellent service (and that of Bianca too) made me switch from my previous insurer of 17 years.
• SL

  Shannon Lambert

  Jun 16, 2026
  2.0
  Cancelling my homeowners policy due to claims. One of the claims reoccured because the issue was not corrected the first time around. Offering no alternatives for another carrier.

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