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Brightway Insurance

4.5
(277 reviews)

Business Details

5011 Gate Parkway, Jacksonville, FL
32256, United States
https://www.Brightway.com

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBrightway Insurance
Part of one of the largest Personal Lines insurance agencies in the U.S. and offering customized insurance solutions for your insurance needs including Home, Auto, Flood, Motorcycle and more.

Location

Brightway Insurance
5011 Gate Parkway, Jacksonville, FL
32256, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

4.5
277 reviews
5 stars
234
4 stars
9
3 stars
1
2 stars
1
1 star
32
  • HG
    Hossein Garan
    1 day ago
    5.0
    Called to receive a quote for our new condo and we’re connected to Jordan, who was very helpful in getting our quote and insurance purchase. Jordan did a great job explaining the entire process and ensuring we understand our quote and policy. He answered all our questions and I have no hesitation to recommend him or Brightway Insurance. I will give him a 5* for our experience!
  • KF
    Karen Fleisher
    3 days ago
    5.0
    John was so helpful in exploring other options on my homeowner's insurance. Not only was he patient with all my questions, he took the time to explain the advantages to a particular company that made it so much easier to make changes. Working with John, I felt more at ease in my decision! Sometimes, change is scary!
  • RN
    Ralph Napolitano
    5 days ago
    5.0
    WOW WE ARE SO IMPRESSED WITH THE LEVEL OF SERVICE THAT JORDON PROVIDE TO US HE IS EXTREMELY KNOWLEDGEABLE AND HELPED US THROUGHOUT THE ENTIRE PROCESS OF DETERMINING WHAT LEVEL OF INSURANCE WE WOULD NEED TO ADEQUATELY PROTECT OUR HOME. VERY PROFESSIONAL, MADE SURE WE UNDERSTOOD THE EXTENT OF THE POLICY. I WOULD DEFINITELY RECOMMEND JORDON TO OUR NEIGHBORS
  • JF
    JP Florida
    6 days ago
    5.0
    Have worked with Miles walcott for homeowner insurance. Miles is a very good to do business with. He is very knowledgeable about insurance needs, very patient with customers, understands requirements of the customer, and comes with insurance solutions. He seems to have good work ethics and good customer service intents. Five stars
  • YT
    Yolanda Taylor
    Oct 3, 2026
    5.0
    Hello I took a chance in doing the little questionnaire online when I seen the commercial saying that you can have insurance as low as $39 a month and you know sometimes when it sounds too good to be true it usually is however I got a call from everquote who then got me in contact with Brianna Henderson and OMG how I am so glad I did the questionnaire. Brianna was so amazing she was very empathetic she took the time to listen and even though I know she's not responsible for you know everything that happens she took it she apologized she was Exemplar Mary staff! She would be an amazing trainer to train all your new employees and I think she deserves a huge raise I mean just from her customer service alone I've already sent out her information to like four different people because the amount of money that Brianna saved me I feel like I won the lottery and to say that about insurance in Florida especially housing insurance Simply Amazing so thank you Brianna you were amazing keep being your gorgeous beautiful self and I play you have a blessed weekend and congratulations on your new promotion

Brand Certified Facts from Brightway Insurance

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Certified October 11, 2026Yext Knowledge Graph
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