Brooks, Todd & McNeil has kept an eye on your insurance needs since 1839. From personal insurance (auto & home) to business coverage, Brooks understands the insurance needs of the communities they serve. Brooks, Todd & McNeil was the 2019 United Way of Northwest Connecticut Business Partner of the Year. Visit our locations in Torrington, South Windsor, and Enfield in Connecticut, and Spartanburg and Mullins, South Carolina.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.