CT-16883152 Located in South Windsor CT, our office strives to serve our customer's evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business (includes Church Insurance, Artisan Insurance, Restaurant Insurance and Commercial Auto Insurance), and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the insurance experience you need.~ Like A Good Neighbor ~ State Farm is There!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Doug Brown - State Farm Insurance Agent • Aug 16, 2026
Certified by Doug Brown - State Farm Insurance Agent • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 7:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
174 reviews
5 stars
167
4 stars2
3 stars0
2 stars0
1 star
5
LS
Leslie Santiago
6 days ago
5.0
Excelente servicio al cliente francis fue muy amable y me ayudó perfectamente gracias
YA
YUSUF ACIKGOZ
Aug 10, 2026
5.0
Jack was very helpful and friendly
MH
Mark Hedrick
Aug 7, 2026
5.0
Emil was an absolute pleasure to work with! He answered all of my questions and was able to walk me through the process of updating and switching my homeowners insurance. He made the process simple and easy. Looking forward to working with him in the future!
SC
Shirley Connelly
Jul 28, 2026
5.0
We got a much better deal on our insurance, and an even better discount for having both auto and homeowners insurance now through Syate Farm. Everyone we spoke to was very helpful and courteous, even through several calls back to make policy amendments and change payment options. A special shout out to Jack K. for his patience and personal attention. He is a great asset to this business and made us feel confident that our coverage is exactly what we need.
SC
Saly Cruz
Jul 1, 2026
5.0
Justin Mendez was great , friendly and has great customer service , made the process of insuring our jetski an easy one , always communicating either email or calling us , got us a great quote and was always on top of things , thank you for your patience , knowledge and your humor , Statefarm is lucky to have you.
Frequently Asked Questions About Doug Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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