Alera Group Northeast is an Alera Group firm focused on delivering customized employee benefit plans and HR technology solutions to employers of all sizes. Our solutions and services are created to uniquely fit the goals of each client, going above and beyond what is typically delivered by most insurance brokerage firms or agencies. We utilize innovative tools and processes to make purposeful, data-driven decisions. In 2016, Alera Group Northeast became one of the 24 founding firms of Alera Group, a leading independent national employee benefits, property and casualty, risk management and wealth management firm. Joining Alera Group gives us the resources, technical expertise and best practices of a larger national firm, while maintaining...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.