Certified by Ken Richards - State Farm Insurance Agent • Jun 21, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
182 reviews
5 stars
175
4 stars2
3 stars0
2 stars0
1 star
5
CB
Carla Bamford
Dec 23, 2022
5.0
I Love Ken Richards and State Farm. They are always there for you.
BY
Barb Yeoman
Oct 10, 2018
5.0
Great service and support staff especially Jeremy.
DZ
Debra Zedicher
Sep 20, 2017
5.0
Excellent customer service and care. Been with State Farm all my life. LOVE this office! Always a pleasure to talk with Betsy. Great office and great rates!
CS
cathi sharp
Nov 2, 2014
1.0
Mr. Richards receives a 1 star based on my personal experience with him. I contact him several times about an error in the submitted paperwork to State Farm. Each time he specifically stated he would review, correct and contact me personally back. He failed time and time again. Following up with this office staff they stated they would personally assist him to correct and would personally have him contact me. He had all the contact information and never contacted me to correct the initial submission error. I had to spend quite a lengthy time to find the correct path the correct the errors submit paperwork and follow through on my own. He never attempted to assist nor contact nor correct at all. The process of correcting took several months and hours of phone calls. Maybe others have had better luck with this agent but he does not have any personal skills to follow through when he states he will. His word is worthless. Even after having everything corrected he never even followed up with any type of apology or even a quick note the errors were completed. Its one thing to not live up to your word but its definitely horrendous of a major character flaw not to admit you failed.
Frequently Asked Questions About Ken Richards - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Ken Richards - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What payment methods are accepted at Ken Richards - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What are the office hours for Ken Richards - State Farm Insurance Agent?
The office is open Monday through Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Can I manage my insurance online through the State Farm mobile app?
Yes, the mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
Is it possible to purchase a policy online at Ken Richards - State Farm Insurance Agent?
Typically you are able to purchase a policy online at the end of the quote process. If this option is not available, please contact your selected agent or Customer Care.
What types of insurance products does Ken Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
How can nearby places like Four Winds Coffee and Tea enhance my visit to Ken Richards - State Farm Insurance Agent?
You might enjoy stopping by Four Winds Coffee and Tea, a nearby cafe and tea room, before or after your visit to relax and refresh.
Are there any nearby health providers near Ken Richards - State Farm Insurance Agent?
Yes, there are several health providers nearby including Dr. April Schulte, My Hearing Centers, and Integrity Hearing Center, which could be convenient if you need medical or hearing services along with your insurance needs.
Is the Community Hospital near Ken Richards - State Farm Insurance Agent useful for emergencies?
Community Hospital is nearby and can be a convenient option for urgent medical care if needed during your visit to the insurance office.
Brand Certified Facts from Ken Richards - State Farm Insurance Agent
This information is certified by Ken Richards - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: