CO-893703 Committed to serving the Carbondale community, Hailie Mickley's mission is to ensure your tomorrow is protected today. As your local State Farm agent, she provides more than just auto, home, and life insurance - Hailie is dedicated to safeguarding your financial future. Her comprehensive wealth-building and retirement services are thoughtfully designed to guide her customers toward a secure tomorrow. Join her in creating a more financially protected Carbondale by speaking with Hailie about your coverage options now.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Hailie Mickley - State Farm Insurance Agent • Aug 30, 2026
Certified by Hailie Mickley - State Farm Insurance Agent • Aug 30, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 4:30 PM
11/26/20268:30 AM - 4:30 PM
11/27/20268:30 AM - 4:00 PM
12/25/20268:30 AM - 4:00 PM
1/1/20278:30 AM - 4:00 PM
Reviews
4.9
103 reviews
5 stars
99
4 stars
2
3 stars1
2 stars1
1 star0
DD
Digby17
3 days ago
5.0
I have insured my cars, motorbikes and home through Hailie's agency for a number of years. I also have an umbrella policy with them. During this time I have always received excellent service from Hailie and her team. Great peace of mind and I couldn't recommend them more highly.
CP
caroline paxson
Aug 4, 2026
5.0
Hailie is the best! Her and her team are always really helpful and provide info best tailored to specific clients needs.
MK
Michelle Kerns
Jul 24, 2026
5.0
Thank you, Hailie, for supporting my son's 4-H project and for your willingness to invest in local youth! Your support means so much to Silas.
CD
chris dolan
Jul 10, 2026
5.0
The Hailie Mickley office in Carbondale has an excellent staff from top to bottom. They have given me prudent advice over the years, they are patient while offering products I was unaware of, and have always been courteous and respectful. They have shown me ways to save money while protecting my assets.
Juan in particular is a great addition to the team.
CF
Carol Federman
May 13, 2026
5.0
I’m very happy that I was able to go over my coverage. Everything was handled professionally .
Frequently Asked Questions About Hailie Mickley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified August 30, 2026Yext Knowledge Graph
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