CA-0M99089 Our mission is to deliver remarkable customer service that will resonate in the minds of our policyholders, potential customers, and others within our community, with an unwavering commitment to honesty, integrity and customer care. As a team, we will provide our policyholders a personalized and comprehensive approach to their finances and insurance needs, helping them manage risks, realize their dreams, and ultimately create their legacy.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Nena Soto - State Farm Insurance Agent • Jun 28, 2026
Certified by Nena Soto - State Farm Insurance Agent • Jun 28, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
190 reviews
5 stars
184
4 stars
3
3 stars0
2 stars0
1 star
3
PC
Pina Cova
Jun 14, 2026
5.0
I had an excellent experience with my State Farm customer service representative Cecilia. She was very friendly and knowledgeable, and took the time to answer all my questions.
JC
Juan Covarrubias
Jun 14, 2026
5.0
I really appreciate how helpful Cecilia is every time I Need help with my policies. I highly recommend State Farm Insurance.
SG
Sinora Glenn
Jun 11, 2026
5.0
Each every time I call there is always a very, very kind person. Nice polite patient talking with me on the phone today. I spoke with Jessica. I believe her name is I’m so bad with names. However, the call that she made to me this morning on June 11 around 9:15 AM. She was perfect and handled my situation very quickly.
RB
Rosalee Bernabe
Jun 10, 2026
5.0
Jessica has been a lifesaver for our family, we've loved working with Nena's agency! Jessica always goes above and beyond to patiently explain coverage options to my elderly mom and she always works hard to get us the best rate possible. If you're looking to work with someone kind, caring and professional, don't hesitate to give her a call. You'll get amazing support and will be in great hands.
GA
Gabriela Amezcua
Jun 6, 2026
5.0
I truly appreciate the outstanding service and would highly recommend this insurance company to any individual and family looking for reliable customer service and support.
Thank you for your great service Cecilia.
Frequently Asked Questions About Nena Soto - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Nena Soto - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What are the office hours for Nena Soto - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Which payment methods does Nena Soto - State Farm Insurance Agent accept?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Does Nena Soto - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Can I change my coverages online with Nena Soto - State Farm Insurance Agent?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Does the office have wheelchair accessible facilities?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
Is parking available at the Nena Soto - State Farm Insurance Agent office?
Yes, free parking is available at the office for customers.
What nearby restaurants can I visit before or after my appointment?
You can visit Maki Yaki Japanese Grill for sushi or Japanese cuisine, or Guildhall, a gastropub and bar, both located near the office.
Are there nearby businesses where I can get additional financial or insurance services?
Yes, nearby is Fabio Soto Agency - State Farm, which also offers insurance and financial services. This can be convenient if you have additional insurance needs.
Brand Certified Facts from Nena Soto - State Farm Insurance Agent
This information is certified by Nena Soto - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 28, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: