Walk-in hours:
9-11:30 a.m., 2-4:30 p.m.
About us:
Central California Alliance for Health (the Alliance) has been Santa Cruz County's local Medi-Cal plan since 1996. The Alliance was established in 1996 and serves over 420,000 members in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. Medi-Cal is the state’s health care program for low-income Californians, including over 40% of all children, over a million seniors and low wage workers who may not get affordable insurance through their jobs. Healthy People, Healthy Communities is our focus and we remain committed to our members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.