Brand Certified
Shelly Padilla - State Farm Insurance Agent
5.0(248 reviews)
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
Business Details
2424 N Grand Ave, Santa Ana, CA
92705, United States
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
(714) 543-5858
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
https://www.shellypadilla.com
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
About
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0J16094 State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dream.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
Shelly Padilla - State Farm Insurance Agent
2424 N Grand Ave, Santa Ana, CA
92705, United States
Hours
Certified by Shelly Padilla - State Farm Insurance Agent • Aug 16, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
248 reviews
5 stars
248
4 stars0
3 stars0
2 stars0
1 star0
- ILIsaac's LifestyleAug 5, 20265.0She was very helpful and understanding and checked up on us even after we got everything sorted out
- MSMiriam SanchezJul 30, 20265.0Shelly Padilla has been my insurance agent since I got my first car and she has always provided exceptional service. She is professional, knowledgeable, responsive and truly cares about her clients. She has helped me with both my auto insurance and now my life insurance, always making the process easy and stress-free. I highly recommend Shelly to anyone looking for a reliable insurance agent!
- OMOctaviano MaganaJul 28, 20265.0Shelly has been so helpful ,very knowledgeable about all policies and this firm is your go to if your looking for a great agent me and my family are very satisfied with shelly and her always welcoming us with a smile also very attentive. Thanks shelly keep up the good work.
- APAlyssa PadillaJul 24, 20265.0I’ve been with Shelly Padilla–State Farm for more than five years, and their customer service has always been outstanding. Whether I have a quick question or need help with a policy update, they respond promptly and professionally. My husband and I trust them with our home and auto insurance, and any changes to our vehicles are handled immediately. I’m thankful for their dependable service and the peace of mind they provide.
- CMClark MillerJun 19, 20265.0Sally Padilla's office is awesome the women that work here are very professional and courteous I give them a thumbs up.
Frequently Asked Questions About Shelly Padilla - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Shelly Padilla - State Farm Insurance Agent
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Certified August 16, 2026Yext Knowledge Graph
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