CA-0K88845 I am committed to going above and beyond for State Farm customers -- from finding the right combination of policies to fit each person's unique needs, to helping them understand the coverage they chose.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Derek Tsu - State Farm Insurance Agent • Jul 05, 2026
Certified by Derek Tsu - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
503 reviews
5 stars
498
4 stars1
3 stars0
2 stars1
1 star3
SA
Scarlett Adams
Jul 1, 2026
5.0
On a whim I requested a quote for auto insurance on the State Farm website. Within moments, Roy reached out via phone and was very competent at answering all of my questions and promptly emailed me a summary of my quote. To my surprise, State Farm quoted me a rate far lower than my previous rate with a different provider for the same coverage. It was a no brainer for me. Roy is a superstar, professional and friendly. It’s no surprise this office has hundred of five star reviews. Thanks Roy at State Farm!
PL
Phillip Lau
Jun 30, 2026
5.0
I had a great experience working with Roy and couldn't be happier with the service I received. Shopping for insurance is difficult, but he made the entire process much easier than I expected. He was responsive and professional. What stood out most was how organized and reliable he was and every question I had was answered promptly, and he followed through on everything he said he would. I never felt like I was being rushed or sold something I didn't need. It's clear that Roy genuinely cares about helping his clients and making the experience as smooth as possible. I would absolutely recommend him to anyone looking for an insurance agent they can trust.
AG
Aldrin Galindez
Jun 30, 2026
5.0
I don’t usually write reviews, but I had to give Roy a shoutout. He took the time to understand what I was looking for, walked me through a few different options, and explained everything in a way that actually made sense. I never felt pressured, and he made the whole process a lot easier than I expected. Really appreciate all the help, I’d definitely recommend working with him if you get the chance!
HL
holly ly
Jun 30, 2026
5.0
I had a great experience getting a quote for my Jeep Sahara 4xe with Roy at State Farm. From the moment we started, he was knowledgeable, patient, and took the time to thoroughly explain my coverage options instead of rushing through the process. He made sure I understood what each part of the policy covered and helped me find coverage that fit both my needs and my budget.
It’s rare to find someone who is both professional and genuinely interested in helping beyond the transaction. Roy made what is usually a stressful process feel easy, informative, and even enjoyable. If you’re looking for someone who is knowledgeable, honest, and willing to answer all of your questions without making you feel pressured, I highly recommend reaching out to Roy at State Farm.
PL
Peter Ly
Jun 27, 2026
5.0
I was on the hunt for car insurance. Being in my mid 20s, male, it’s always hard finding a good insurance plan that is affordable yet comprehensive. I drive a newer sports car that I’m paying off so it’s always full coverage and expensive going to other insurances. I decided to try my luck with State Farm as that’s something my family always went with. Roy was amazing. He educated me on the current state of insurance, especially in California and taught me about everything I needed to know regarding what the differences in coverage and etc. We then reviewed a couple of plans and we chose the one that was both good for my wallet and overall needs. I honestly have had nightmareish experiences in the past with other insurance agents but Roy treated me like family from the get go and I couldn’t have asked for a better experience! I highly recommend him, and I’ve already told my peers in similar situations to go to him and they’re definitely happy!
Frequently Asked Questions About Derek Tsu - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Derek Tsu - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Derek Tsu - State Farm Insurance Agent?
We accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on your bill's details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What are the office hours for Derek Tsu - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Derek Tsu - State Farm Insurance Agent open on public holidays?
No, the office is closed on major holidays including November 27, December 25, and January 1.
What languages are supported at Derek Tsu - State Farm Insurance Agent?
We offer services in English, Mandarin, Cantonese, Vietnamese, and Spanish to better assist our customers.
Are there any nearby medical services close to Derek Tsu - State Farm Insurance Agent?
Yes, nearby you can find Better Health Medical, a chiropractor and medical spa, as well as Berg Feinfeld Vision Correction for ophthalmology services.
What nearby establishments can I visit for beauty and wellness when coming to Derek Tsu - State Farm Insurance Agent?
You can visit May Queen Beauty, Lululash, or Visage Hair Salon nearby for beauty, spa, and hair services.
Are there convenient dining or coffee options near Derek Tsu - State Farm Insurance Agent?
Yes, Starbucks is nearby where you can enjoy coffee and light snacks before or after your visit.
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