Freeway Insurance at 2244 S Garey Ave Pomona, California 91766 is your one-stop shop for affordable and reliable insurance solutions. Whether you need auto insurance for your daily commute, homeowners coverage for your property, or protection for your RV, ATV, boat, or snowmobile, our knowledgeable agents are ready to help. We work with top-rated carriers to compare quotes and match you with the best options—no matter your driving history. Our Pomona team offers friendly, bilingual service and flexible payment plans to make getting covered easy and stress-free. Whether you're insuring your vehicle, home, rental, or business, Freeway is here to help you find the right policy without breaking your budget. Stop by our 91766 office today!
Unfortunately, my experience with Freeway Insurance has been very frustrating. I have called multiple times trying to get help with my situation, but I keep getting redirected to the branch without receiving the assistance I need.
Several representatives have told me, “Let me transfer you to a live person,” but instead of being connected with an actual person, I am transferred to another automated system. This has happened repeatedly, and I feel like I am being sent in circles.
I understand that automated systems are sometimes necessary, but when a customer repeatedly calls asking for help, there should be a clear way to speak with a real person who can actually address the issue. So far, I have not received the support or communication I expected.
I gave 2 stars because I am still hoping someone from Freeway Insurance will take the time to help resolve my situation. I would appreciate being contacted by a real representative who can provide assistance rather than being repeatedly redirected through automated calls.
JR
Jonathan Ramos
Aug 14, 2026
1.0
Ripoff prices
MO
Mina Och
Aug 8, 2026
5.0
Exceptional savings. And Great service from Marione. Added two cars and I am paying less then what I was paying before from my previous insurance company.
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