CA-0B03038 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with your and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business and Commercial Insurance throughout California. When the unfortunate incidents occur we pledge to want to be there to assist you through the good and bad.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Susan Hart - State Farm Insurance Agent • Jun 21, 2026
Certified by Susan Hart - State Farm Insurance Agent • Jun 21, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 4:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 4:00 PM
Reviews
5.0
171 reviews
5 stars
168
4 stars2
3 stars1
2 stars0
1 star0
JG
Jacqueline Gramajo
Dec 6, 2022
5.0
I was deeply satisfied by the service I received when coming into State Farm. I’m usually nervous when it comes dealing with insurance. It was not the case when I came in to Susan’s office. She walk me through the whole process. She took her time to go over a questions or concerns I had. She did the best she could for me to leave with the best possible option. I can’t thank them enough for their amazing services.
DM
Daniel Murray
Mar 4, 2022
5.0
Always quick and attentive!
Thank you for being a great insurance co!
TS
Trish Schack
Feb 28, 2022
5.0
Always the best customer service from Stacy Hurt. She's so helpful and so quick to respond to any issues I've ever had.
NM
Nathan Mulroy
Jan 31, 2022
5.0
I can't recommend Susan Hart enough. Her office, specifically Erica, was available 24/7 to answer any questions I had, no matter how menial. Thanks to her, I always had clear understanding of how my policy worked. She even walked me through the process of selling my vehicle. The office consistently exceeded expectations. Helpful and prompt. I will miss them!
DL
D L.
Jan 8, 2020
5.0
State Farm gave me not only the best rates but also the best personalized service I could've wanted! 5+ years and counting!
Erica Muriel has been nothing short of amazing! Not only is she diligent with all my policies (Auto, Home & Life) she ensures that all questions, comments and concerns are addressed with a sense of urgency. Even with several policy changes and even the dreaded auto accident claim (x2) and I was amazed at how painless Erica and State Farm made the whole process! Even going as far as helping recommend a local driving school for both my teenagers AND set them up with their very first credit card, State Farm Student Visa. How awesome is that?!
I won't be going any place else for our insurance needs any time soon. They're prompt in calling me back, and patient with my thousands of questions and best of all, they're local!
I would recommend Susan Hart agency in Orange for all insurance needs, you will not be disappointed.
Frequently Asked Questions About Susan Hart - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Susan Hart - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services does Susan Hart - State Farm Insurance Agent offer?
They offer Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, Business Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, and Pet Insurance.
When is Susan Hart - State Farm Insurance Agent open for business?
Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on weekends. Holiday hours vary.
Can I purchase an insurance policy online without an agent?
No, you cannot complete the process without an agent. If you do not have an agent, one will be assigned to you for all quotes, policies, and accounts.
Is Susan Hart - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has a wheelchair accessible entrance.
What nearby car dealerships can I visit near Susan Hart - State Farm Insurance Agent?
Nearby car dealerships include PMW Auto Group, Enders Auto Exchange, and West End Auto Dealer, which can be helpful when considering auto insurance options after buying a vehicle.
Are there local educational institutions near Susan Hart - State Farm Insurance Agent?
Yes, Not A Soft Target and CCW Permit Instruction are nearby schools. Customers with families might find these locations relevant when considering life or renters insurance options.
What fitness and wellness centers are around Susan Hart - State Farm Insurance Agent?
Nearby fitness centers include Prime Evolution Fitness and Sports Performance, Sol Plex Performance, DCA Performance Coaching, Made by Matua, 365 Fitness, Z Fit, Mighty Aesthetics, KellsFitness, and DomNation Fitness. These could be convenient for customers to combine health and insurance consultations.
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Certified June 21, 2026Yext Knowledge Graph
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