James Knapp started in the insurance industry in 1961, after graduating from Villanova College, with the Insurance Company of North America. Between 1961 and 1973 Jim was transferred from Philadelphia to Kansas City Missouri and back to Philadelphia and then to San Francisco. In 1974 he left the Insurance Company of North America to work on the agency side of the business. After working for another agency for a short time Jim Knapp joined forces with Dennis Maring and started Maring Knapp & Company on September 1, 1975.
After a few years Dennis was ready to move on and Jim bought him out and the agency name was changed to MK Insurance Services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.