Brand Certified
Jennifer Thibodeau - State Farm Insurance Agent
5.0(536 reviews)
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
Business Details
900 Lane Ave, Chula Vista, CA
91914, United States
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
(619) 425-1403
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
https://www.mysouthbayagent.com
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
About
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0I08433 Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the San Diego County area. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
Jennifer Thibodeau - State Farm Insurance Agent
900 Lane Ave, Chula Vista, CA
91914, United States
Hours
Certified by Jennifer Thibodeau - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:45 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:30 PM
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:45 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
5.0
536 reviews
5 stars
531
4 stars3
3 stars0
2 stars0
1 star2
- YYYovisghq1 day ago5.0I want to take a moment to thank Diana for her outstanding customer service. I was referred to her by a family member, and now I completely understand why. She followed up on my request, answered every single one of my questions patiently and thoughtfully, and truly made me feel heard throughout the entire process. Not only did she guide me through all of my options, but she also gave her genuine opinion on what she believed would benefit me the most, which I really appreciated. I’m not even a customer yet, but thanks to her kindness, attention, and professionalism, I’m definitely going to become one. Thank you, Diana!
- ARArmann RoblesMay 11, 20265.0Today Adriana called me from State Farm and she was so nice because she helped go trough the insurance process, which I’ve never done. She made it easy and quick. Really nice person!
- SCSamantha CervantesMay 7, 20265.0Cynthia it’s an amazing person so patient, help me out with my first insurance car, she was detailed and explained everything to me so well. Make sure to ask for her :)
- APAndres Alvarez Van PrattMay 1, 20265.0Jessica is always ready to help whenever I need something adjusted on my account. She responds quickly, explains everything clearly, and makes the process smooth every time. I really appreciate the consistent support, great customer service!
- JLJada LokApr 30, 20265.0I had an outstanding experience on call with Nicole Castro. From the first interaction, she was professional, knowledge, and genuinely invested in helping me. She took the time to explain everything clearly and answered all my questions with patience. It's rare to find someone who combines expertise with a personal touch!
Frequently Asked Questions About Jennifer Thibodeau - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jennifer Thibodeau - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jennifer Thibodeau offers free quotes!
What payment methods are accepted at Jennifer Thibodeau - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Jennifer Thibodeau - State Farm Insurance Agent?
The office is open Monday to Wednesday, and Friday from 9:00 AM to 5:30 PM, Thursday from 9:45 AM to 5:30 PM, and closed on weekends and major holidays.
Can I manage my insurance account and get roadside assistance via a mobile app?
Yes, using the State Farm mobile app, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link provided by State Farm. Enter your User ID and password to log in and access your billing and payment details.
Who should I contact for questions about billing or payments?
Please contact your State Farm agent, Jennifer Thibodeau. Her phone and email are available on your bill's details page.
Is Jennifer Thibodeau - State Farm Insurance Agent located near real estate services?
Yes, the office is near several real estate agents and services, including Alex Ortega, Eddie Ortega Real Estate Agent, and Rock Realty, which could be helpful if you're buying or selling a home and need insurance assistance.
What financial services are available near Jennifer Thibodeau - State Farm Insurance Agent?
Nearby financial services include Tax Nerds (accounting and trusts), Lizette Guerrero - RWM Home Loans, and Edward Jones - Financial Advisor Gabriel Ruz, which can assist with tax preparation, mortgages, and financial planning alongside your insurance needs.
Are there counseling or mental health services near Jennifer Thibodeau's office?
Yes, clients can find nearby services such as Glen F. Pastores, LMFT, Blueprint Therapy, and Achieve TMS Centers for counseling and mental health support complementary to financial and insurance planning.
Does Jennifer Thibodeau - State Farm Insurance Agent serve Spanish-speaking clients?
Yes, services are available in both English and Spanish to accommodate diverse clients in the Chula Vista area.
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