AZ-1800003282 - The Pam Johnson Insurance Agency mission is three-fold: 1. To provide exceptional service to customers by being knowledgeable, professional, and caring. 2. To guide our State Farm customers in making the choices to insure their assets such as home, auto, life, paycheck, business, jewelry, watercraft, golf carts, recreation vehicles. 3. To empower our State Farm customers with financial services such as life insurance, savings, growing of money, distribution of income. We’d appreciate the opportunity to help you look after what you can't afford to lose so you can live LIFE confidently.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Pam Johnson - State Farm Insurance Agent • Jun 21, 2026
Certified by Pam Johnson - State Farm Insurance Agent • Jun 21, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
478 reviews
5 stars
461
4 stars
8
3 stars0
2 stars1
1 star
8
SK
Satish K
1 day ago
5.0
Dolores was incredibly helpful in guiding me through my insurance coverage options. She took the time to explain everything clearly, answered all of my questions, and made sure I understood the coverage that best fit my needs. Her professionalism, patience, and attention to detail made the entire process smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend Dolores to anyone looking for a knowledgeable and trustworthy insurance agent!
NP
Neelu Patwardhan
2 days ago
5.0
Recently, I worked with Dolores at State Farm. She was patient and helpful and suggested the right type of insurance for our home. She was prompt and efficient at responding to our emails. Thank you Dolores for the quick service….Sonia P.
DB
Dylan B
6 days ago
5.0
I had the pleasure of having Alli set me up with a policy for my new vehicle recently. It was quick and painless. She made sure to find any discounts that would apply, and got me a much lower rate than I had been given by another company.
I would definitely recommend this branch and Alli.
Thank you!
LM
Lyda Morgan
Jun 15, 2026
5.0
Last week, I became a client with Pam Johnson Ins, Gilbert, AZ. I have had a great experience with Dolores, who provided exceptional support and took the time to thoroughly explain the policy throughout the process. And I highly recommend this agency if you are looking for a good team to take care of your insurance needs in Gilbert, AZ.
AC
Ashley Cracraft
May 29, 2026
5.0
I cannot say enough great things about Alli Seckman and the entire team at Pam Johnson State Farm! Alli consistently goes above and beyond to provide exceptional customer service and make sure our family has the right coverage for our needs.
What sets Alli apart is her responsiveness, professionalism, and genuine care for her clients. She takes the time to explain options clearly, answers questions promptly, and makes what can sometimes be a confusing process feel simple and stress-free. I never feel like just another policy number—I always feel valued and well taken care of.
Whether it’s reviewing coverage, making policy changes, or helping navigate insurance questions, Alli is knowledgeable, patient, and incredibly thorough. It’s rare to find someone who combines expertise with such a personal touch.
If you’re looking for an insurance agent who truly has your best interests in mind and provides outstanding service, I highly recommend Alli Seckman and the Pam Johnson State Farm team. They’ve earned my trust and my business for years to come!
Frequently Asked Questions About Pam Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Pam Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at the Pam Johnson Insurance Agency?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What services does the Pam Johnson State Farm Insurance Agency offer?
We offer services including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance as well as financial services.
When is Pam Johnson - State Farm Insurance Agent open?
The agency is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Where is Pam Johnson - State Farm Insurance Agent located?
We are located at 1489 S Higley Road, Suite 105, Gilbert, AZ 85296.
How can nearby places help me when visiting Pam Johnson Insurance Agency?
Nearby places like Desert Hand and Physical Therapy and Snap Fitness provide convenient health and wellness options, while restaurants like The Spot and Nova Boba & Sushi offer great dining before or after your visit.
Are there other insurance agencies near Pam Johnson - State Farm Insurance Agent?
Yes, Sharon Fillman - State Farm Agent, Jessica Ball Agency - American Family Insurance, and Travis Williams - American Family Insurance Agent are nearby options if you want to compare services or have quick access to multiple agents.
What nearby financial services can complement my visit to Pam Johnson Insurance Agency?
Nearby financial advisors like Edward Jones - Financial Advisor: Steve Hale and Michael Medina offer additional financial planning services that can complement your insurance needs.
Does Pam Johnson Insurance Agency accommodate customers with disabilities?
Yes, the agency features wheelchair accessible seating and restrooms, including unisex and accessible restrooms, ensuring a comfortable visit for all clients.
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