Brand Certified
Dondrell Swanson - State Farm Insurance Agent
4.9(327 reviews)
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
Business Details
2401 E Baseline Rd, Gilbert, AZ
85234, United States
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
(480) 926-4384
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
https://www.swansonagency.com
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
About
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AZ-1800012214 We are a team of highly trained professionals focused on helping our customers protect the things and people that matter most to them while also helping them grow their assets. We do this in support of State Farm's mission: To help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our team is very knowledgeable and well trained with auto insurance, home insurance, life insurance and health insurance products. We also offer free notary services to residents of Chandler, Gilbert, Mesa, Queen Creek, Apache Junction, Tempe and Phoenix.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
Dondrell Swanson - State Farm Insurance Agent
2401 E Baseline Rd, Gilbert, AZ
85234, United States
Hours
Certified by Dondrell Swanson - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
327 reviews
5 stars
311
4 stars
9
3 stars0
2 stars0
1 star
7
- MMMs. Mona4 days ago4.0Wow... relocating to a new state and agency has been more than I could have expected with the entire staff and Mr. Dondrell.. Awesome,,,,
- MWMary Westheimer5 days ago5.0Dondrell and his team "inherited" us from our previous agent, who retired, and has given us seamless, great service since. Taylor Ramirez's help in getting me a replacement insurance card was as good as customer service gets!
- FGFernando GonzalesAug 17, 20265.0I honestly can’t say enough good things about this State Farm agency. The customer service here is on another level. Everyone is always so friendly, enthusiastic, and genuinely caring. They even took the time to wish me a happy birthday, which might seem like a small thing, but it really showed me that they actually care about their customers as people and not just as policy numbers. I’ve dealt with insurance companies before, but I can honestly say I’ve never felt this appreciated or cared for by an insurance agency. They’re always helpful, welcoming, responsive, and make every interaction feel personal. It’s rare to find this level of customer service anymore, and I’m genuinely happy to be insured through this agency. Absolutely recommend them!
- MBMia BenzoniJul 10, 20265.0Love doing business with them. They care and take good care of their clients
- CCCassJun 22, 20265.0Had trouble with the app, but it got fixed quickly. Thanks. Although I prefer the old ways without apps and paperless. I like a paper bills
Frequently Asked Questions About Dondrell Swanson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Dondrell Swanson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Emergency Roadside Service cover towing and locksmith services?
Yes, it typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Dondrell Swanson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I change my coverage online without contacting an agent?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
Are there any nearby dining options close to the insurance agency?
Yes, you can enjoy a meal at nearby Barro's Pizza or Simi's Cafe, which offer pizza and Asian cuisine respectively, convenient for a meal before or after your visit.
What nearby fitness or recreation centers are close to the agency?
Strong Youth Fitness is nearby, offering gym and sports activities. It’s a great spot if you want to combine fitness with your visit to the insurance agency.
Are there any beauty or spa services near the insurance agency?
Yes, The Beauty Bar and Simply Ravishing - The Salon are nearby salons and spas where you can relax and pamper yourself after handling your insurance needs.
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