Brand Certified
Charlotte Potts - State Farm Insurance Agent
5.0(117 reviews)
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
Business Details
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
(501) 821-1441
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
https://www.charlottepotts.com
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
About
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AR-16693975 Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community. We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to serving YOU and YOUR family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
Charlotte Potts - State Farm Insurance Agent
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Hours
Certified by Charlotte Potts - State Farm Insurance Agent • Aug 30, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
117 reviews
5 stars
115
4 stars1
3 stars0
2 stars0
1 star1
- CAConnor Albiston2 days ago5.0Ashton Guthrie reached out immediately after doing some online quotes with State Farm. She was able to offer more coverage at a lower rate than my previous insurance provider. Ashton was super friendly and helpful throughout the whole process. She explained everything line by line and the costs and what is normal for most policies. I’m so thankful she was able to help me out. If anyone needs any insurance, I’d recommend Ashton Guthrie at Charlotte Potts State Farm. She will get you taken care of.
- HPHeidi ParrishAug 3, 20265.0Brian was an amazing and helped me so much!
- SESerenity ErwinJul 28, 20265.0I had such a wonderful experience setting up my renters insurance, and I have to give a huge shoutout to Ashton! She was incredibly kind, patient, and easy to talk to. She made the entire process so simple and completely stress-free. Honestly, it felt like I was talking to a friend. She took the time to answer all of my questions and truly wanted to help in every way she could to make sure everything went smoothly. Customer service like hers is hard to find these days, and I couldn't be more thankful for her help! If you have the chance to work with Ashton, you're in great hands!
- LGLaura GatesJul 24, 20265.0Ashton was awesome to work with! She is so friendly and helpful and spent plenty of time reviewing everything with me so I felt thoroughly comfortable with my new policy. I highly recommend working with Ashton and this State Farm agency!
- KBKerri BrownJul 13, 20265.0Ashton was very patient and helpful in finding not only a new car insurance but a life insurance as well.
Frequently Asked Questions About Charlotte Potts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Charlotte Potts - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Charlotte Potts offers free quotes.
What payment methods are accepted at Charlotte Potts - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Charlotte Potts - State Farm Insurance Agent provide?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Charlotte Potts - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends and holidays.
Can I manage my insurance policies using a mobile app from Charlotte Potts - State Farm Insurance Agent?
Yes, their mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Are there places near Charlotte Potts - State Farm Insurance Agent where I can relax or get a massage after a visit?
Yes, nearby spas such as Oriental Massage and Massage Envy provide massage and skin care services for relaxation.
What nearby services can assist with vehicle care around Charlotte Potts - State Farm Insurance Agent?
Luxury Auto Spa Ultimate Car Care nearby offers auto detailing and automotive repair services.
How can nearby amenities like The UPS Store or Coffee Beanery benefit me during a visit to Charlotte Potts - State Farm Insurance Agent?
You can conveniently print or ship documents at The UPS Store and enjoy a coffee break at Coffee Beanery before or after your appointment.
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