Brand Certified
Trey Poole - State Farm Insurance Agent
4.9(553 reviews)
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
Business Details
1797 E Main St, Prattville, AL
36066, United States
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
(334) 365-1800
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
https://www.treypoole.com
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
About
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
AL-734735 We give State Farm customers the service they deserve in providing Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Health throughout the Prattville, Montgomery, Millbrook and Autaugaville area. My agencies number one goal is to put the customer first and provide them with the knowledge and products to have a secure future for their family or business. We are here for the good times and the bad with our concentration on giving the Prattville area remarkable service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
Trey Poole - State Farm Insurance Agent
1797 E Main St, Prattville, AL
36066, United States
Hours
Certified by Trey Poole - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
553 reviews
5 stars
531
4 stars
9
3 stars3
2 stars3
1 star7
- DHDiana HallJun 30, 20265.0I have done business with this office for a long time. Every time I come in, I usually deal with Josh and he has always helped me with a smile on his face. such a nice place with nice people and ready to be helpful.
- JMJay MalinowskiJun 26, 20265.0I believe I have been doing business with Trey since 2014ish. He and his crew have been excellent in every way! They'll even call if I forgot to anything and even payments. Life so I busy, that can slip my mind. They have been so good communicating via phone and email, so I haven't ever needed to go there, or I would have probably reviewed them sooner on Google Maps. Keep up the outstanding work guys!!
- JSJasmine Stanford-CookJun 24, 20265.0We recently moved to AL from SC and have been State Farm customers for several years. When I called the Trey Poole State Farm branch to have our auto policies switched over Shawanna was extremely thorough and knowledgeable! Thank you so much for taking the time to answer and explain everything!
- GCGreteicia ColemanJun 17, 20265.0“I had a great experience working with Ms. Shawanna. She was professional, knowledgeable, and took the time to explain all of my coverage options. She answered all of my questions promptly and helped me find the best policy for my needs and budget. The entire process was easy and stress-free. I highly recommend Ms. Shawanna to anyone looking for excellent customer service and reliable insurance advice
- DTDeborah ThompsonJun 17, 20265.0My late husband and I have been customers of State Farm for many years. Being by myself now, I am moving out of state to be closer to family. I purchased USAA policies in the new state out of being rushed. Josh who has been with Trey for as long as I can remember not only reviewed the policies I purchased and pointed out several areas of concern where they removed coverage. He also told me they were licensed in GA and was able to move my policies to GA policies right there in the office and kept my discounts. Then he helped set up the mobile device they use. I do know he helped remove a great deal of stress before I have to leave my hometown of over 40 years. Lifetime customer of not only State Farm but Trey and his team.
Frequently Asked Questions About Trey Poole - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Trey Poole - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Trey Poole - State Farm Insurance Agent provide?
They provide Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
What are the office hours for Trey Poole - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Does the agency offer onsite services and online appointment scheduling?
Yes, they offer onsite services and you can make appointments online, though appointments are not required.
How can nearby banks help me when visiting Trey Poole - State Farm Insurance Agent?
Nearby banks like Merchants & Farmers Bank and First Community Bank offer convenient ATM and financial services you may need during your visit.
What are some nearby medical facilities to Trey Poole - State Farm Insurance Agent?
Nearby medical facilities include Fife Family Dentistry and Prattville Medical Clinic for dental and general health services.
Are there any nearby places to relax or grab a bite close to the insurance agency?
Yes, you can visit Burger King for a quick meal or Dutch Bros Coffee for coffee and smoothies, both conveniently located nearby.
What nearby automotive services might be useful for customers visiting Trey Poole - State Farm Insurance Agent?
Nearby services like Gilmore Ford Inc, Pep Boys, Caliber Collision, and Long-Lewis of the River Region offer car repairs, parts, and dealership services.
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