AL-37893 Rule #1 - If we don't take care of the customer, somebody else will! We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Hoover, AL area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Chris Dorris - State Farm Insurance Agent • Aug 30, 2026
Certified by Chris Dorris - State Farm Insurance Agent • Aug 30, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.9
341 reviews
5 stars
330
4 stars
6
3 stars1
2 stars0
1 star4
NB
Nathan Bryan
3 days ago
5.0
When I was looking for a lower priced insurance option Lisa was more than happy to help me and had a very great attitude and was able to get me better coverage at a lower cost within the day. I strongly recommend this agency for any insurance needs
LC
Lauren Cornelius
Aug 26, 2026
5.0
Needed updated insurance cards quickly for child’s road test. Called Karrie, answered on the first ring and had them to me immediately!! Amazing customer service.
CW
COLLEEN WATSON
Aug 25, 2026
5.0
Kayla Hester has been a great help with my insurance needs. She explained all of my options that would meet my needs. She is a great asset to State Farm.
SL
Scott luquire
Aug 24, 2026
5.0
Chris and his team (Daniel) and amazing. They took the time to go over my home and auto with detail! I saved over 1k a year. Don't hesitate, give them a call!
MS
Matthew Schroeder
Aug 20, 2026
5.0
I have been a loyal customer of Chris Dorris and his team for over twenty years. He has the most outstanding and professional staff l have ever encountered. They make you feel welcome and thoroughly explain everything that is involved with your policy. Anytime, anybody asks me who they recommend for an insurance agent I tell them Chris Dorris.
Frequently Asked Questions About Chris Dorris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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