AL-3000577284 Our mission is to meet the customer’s needs, and offer outstanding customer service in Alabama, Florida & Mississippi. We will do this by listening to our customers, and using our professional recommendations to help them plan for their future, and insure what is valuable to them to protect them in time of need. We will impact the community by making all of our customers feel like part of our family.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Katie Riley - State Farm Insurance Agent • Aug 30, 2026
Certified by Katie Riley - State Farm Insurance Agent • Aug 30, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 4:30 PM
11/26/20268:30 AM - 4:30 PM
12/25/20268:30 AM - 4:30 PM
1/1/20278:30 AM - 4:30 PM
Reviews
4.9
149 reviews
5 stars
147
4 stars0
3 stars0
2 stars0
1 star2
TI
Tiffany Inglett
Jul 20, 2026
5.0
Paige was absolutely awesome to work with! She was extremely helpful, responsive, and made the entire process quick and easy. She answered all of my questions, explained everything clearly, and made updating my renter's insurance hassle free. It's clear that she genuinely cares about her customers and goes above and beyond to provide excellent service. I highly recommend working with Paige if you need insurance. Thank you again for all your help!
CE
Catarina Echols
Jun 30, 2026
5.0
Paige is the best agent in the office
TN
Tiffany Laine Nelson
Jun 30, 2026
5.0
Katie & Paige were easy to work with and very kind!
GE
Gary Ellis
Jun 23, 2026
5.0
Great customer service and super helpful staff that will go above and beyond to help you with all of your needs.
CT
Caroline Talley
Jun 22, 2026
5.0
I have heard such great things about Katie Riley State Farm Agency! I can’t recommend working with Megan enough. She is wonderful to work with- knowledgeable, responsive, and genuinely invested in helping her clients. She takes the time to answer all of your questions and address any concerns, explaining everything clearly so you feel comfortable and confident in your decision. If you're looking for excellent service, Katie Riley State Farm Agency is a great choice!
Frequently Asked Questions About Katie Riley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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