AL-3000577284 Our mission is to meet the customer’s needs, and offer outstanding customer service in Alabama, Florida & Mississippi. We will do this by listening to our customers, and using our professional recommendations to help them plan for their future, and insure what is valuable to them to protect them in time of need. We will impact the community by making all of our customers feel like part of our family.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Katie Riley - State Farm Insurance Agent • May 17, 2026
Certified by Katie Riley - State Farm Insurance Agent • May 17, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 4:30 PM
7/3/20268:30 AM - 4:30 PM
9/7/20268:30 AM - 4:30 PM
11/26/20268:30 AM - 4:30 PM
12/25/20268:30 AM - 4:30 PM
1/1/20278:30 AM - 4:30 PM
Reviews
4.9
133 reviews
5 stars
131
4 stars0
3 stars0
2 stars0
1 star
2
FH
fran huff
5 days ago
5.0
Megan was so informative and very helpful and kind. She had my policy up within minutes. She contacted me to make sure everything was finished and made sure I was happy with my policy. 😊 Thank you Megan
CC
Chris Chandler
May 7, 2026
5.0
Megan answered the phone helped me with my new policy in 5 min they are easy to talk to easy to get things done
JB
Jimmie Bradley
May 7, 2026
5.0
I love State Farm always get the job done always very helpful with any questions you ask them.. thank you State Farm
MG
Melvin Golemon
May 4, 2026
5.0
Have been with State Farm for a while now. I have my Home, cars, and liability insurances insured with State Farm. Just switched to Katie Riley’s office and the service and professional of the agents were exceptional. Appreciated Megan’s help in the transition.
CC
Courtney Canarela
Apr 27, 2026
5.0
I've been a loyal customer of State Farm for over 7 years. Just recently switched agents and Katie and Paige is incredibly responsive and knowledgeable. They took the time to explain my policy in detail and made sure I had adequate coverage for my homeowners. “Highly recommend!"
Frequently Asked Questions About Katie Riley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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