AK-6816 We are committed to our customers. While we do strive to grow, our business model centers around customer retention. YOU are our focus. Our mission can be described as two-fold. 1. To make sure you are protected and have money on the day you need it the most when things go wrong. And we don't care the source of those funds. Whether it be a group benefit at work, or a State Farm product our goal is simply to make sure those funds are available when the need arises. 2. Provide knowledge and products to help our customers and their families in order for things to go right. If our customers give us an hour or two annually, we will worry about their insurance for them the rest of the year.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Troy Sayer - State Farm Insurance Agent • May 17, 2026
Certified by Troy Sayer - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:30 PM
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
4.9
199 reviews
5 stars
188
4 stars
7
3 stars2
2 stars0
1 star2
PF
Peggy French-Steward
6 days ago
5.0
I contacted state farm to get insurance on my e.Bike and had a hard time figuring out where my frame number was. The agent was very, very friendly and pursued completion of my request. Thank you Kat
DL
Dennis Laird
May 12, 2026
5.0
Jurnee was super helpful, polite, And made the whole process very simple and a top it off Saved me a bunch compared to the previous insurance.
AM
Andrew Marcus
May 10, 2026
5.0
Shout out to Courtnee for helping me set up my homeowners insurance! She patiently guided me through the process while being flexible and working around my busy work schedule.
KA
Katherine Antoune
Apr 29, 2026
5.0
courtnee was great! i had a tight timeline for my renter's insurance policy and surprise information that needed to be added halfway through and she got everything done without a hitch. she was friendly and courteous the whole time too and explained everything in plain terms. would definitely come back just for her :)
UPDATE: came back for vehicle/life insurance to go with my renter's and got jurnee, she was also very friendly and made the process feel like much less of a chore. they've got some great people over there!
RL
Rebecca Ligler
Apr 27, 2026
1.0
Worst customer service. Never met Troy in all the years we have been with this office. For the decades with State Farm in the past, we have ALWAYS known our agent. Constant bill changes without reason. Excuses rather than resolution. Wouldn't recommend this office to anyone. Rather advise against it.
Frequently Asked Questions About Troy Sayer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a cost associated with getting an insurance quote online from Troy Sayer - State Farm Insurance Agent?
No, you can get a quote online for free at Troy Sayer - State Farm Insurance Agent.
Who should I contact if I have questions about billing or payments at Troy Sayer - State Farm?
You should contact your agent using the phone number or email found on your bill's details page for any billing or payment questions.
What features does the State Farm mobile app offer?
The State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What services are covered under Emergency Roadside Service?
Emergency Roadside Service includes towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase a State Farm insurance policy online at Troy Sayer's office?
Typically, policies can be purchased online at the end of the quote process. If online purchase is unavailable, please contact your selected agent or Customer Care.
What are the office hours for Troy Sayer - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Troy Sayer - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I interact with any nearby businesses to complement my visit to Troy Sayer - State Farm Insurance Agent?
Yes, nearby you can visit Sunsation Eagle River for beauty and tanning services, enjoy a meal at 431 Glacier River burger restaurant, or shop at Eagle River International Marketplace before or after your insurance appointment.
Are there health-related services near Troy Sayer - State Farm Insurance Agent?
Yes, Alaska Healing Journey pharmacy and Altruist Massage Therapy spa and physical therapy are nearby and accessible if you need health services during your visit.
What options are available nearby for real estate assistance along with Troy Sayer's insurance services?
Nearby you can find Northern Edge Real Estate and Alyeska Title Guaranty Agency which offer real estate and title services, complementing your insurance needs.
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