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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Waco, TX. Spanish language assistance available at this location.
Linda frausto is a wonderful person she helps u and make sure ur comfortable explain to you if u have questions i was very happy to have her
AA
Ang
Nov 6, 2025
5.0
Absolutely amazing! Agent was so understanding and helpful! Called several other companies and the price was outrageous for just 1 car! Talked to Linda, she said let's try and see what would be best and not cost a fortune. All 3 of my vehicles are now insured for less then the price of 1 car with the lizard or Jake lol!
She was very informative, no pressure, personable and when I called I was happy it was a human!
Do yourself a favor and call these folks, it doesn't cost anything to shop around!!
Thank you Linda!
RA
Rochelle Adcox
Nov 4, 2025
5.0
The only reason I am giving a 5 star review is because of the sales agent I dealt with If anyone deserves recognition for going above and beyond to assist customers, it is Nidiyari Rojas and her coworker who supported her efforts. Had it not been for her assistance, I would have likely shifted my policy to another carrier. Employees like Nidiyari are rare and truly exemplify excellent customer service — they should be acknowledged, appreciated, and held as a model of excellence within your organization.
Outside of the NGIC’s automated service is ridiculous!
JS
Jesse Swenson
Oct 29, 2025
5.0
Linda was great! Process was very easy!
AB
Alan Barclay
Oct 3, 2025
5.0
The place was great customer friendly and excellent service
Frequently Asked Questions About Direct Auto Insurance
What services does Direct Auto Insurance in Waco, TX offer?
Direct Auto Insurance provides auto, life, motorcycle, and renter's insurance with affordable options, even for those with less than perfect driving records.
Where is Direct Auto Insurance located?
It is located at 1428 Wooded Acres Dr, Ste 110, Waco, TX 76710, USA.
What are the operating hours for Direct Auto Insurance?
The office is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays.
Does Direct Auto Insurance offer services in languages other than English?
Yes, Spanish language assistance is available at this location.
Can I book an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments for your convenience.
How can I contact Direct Auto Insurance by phone or email?
You can call them at +1 254-399-6699 or email BU2542@directauto.com for inquiries.
Does Direct Auto Insurance provide onsite services?
Yes, onsite services are available at this location.
What nearby places can I visit before or after visiting Direct Auto Insurance?
You can visit Cold Stone Creamery for ice cream and treats, or stop by Athletico Physical Therapy - Waco at Lake Air Mall for health services nearby.
Where can I find coffee or a quick snack near Direct Auto Insurance?
Starbucks is nearby and offers coffee and snacks, making it a convenient spot for a break during your visit.
What entertainment options are close to Direct Auto Insurance?
Game Stop is located nearby, providing video games and arcade entertainment, which could be a fun stop before or after your appointment.