I am a first generation immigrant from Vietnam and have been living in Houston since 1989. I understand hardship and the everyday struggles and am here to help.
The agent took an interest and concentrated on getting my policy cost down and keeping the same level of coverage. My premium was tremendously reduced. My impression was that I was given service as if I was a family member. G
reat experience with great results.
AG
Anibal Granados
Dec 4, 2025
5.0
Truly professional! Angie provided great customer service!!
JG
Josa Gonzalez
Nov 12, 2025
5.0
I would like to extend my gratitude to Angie Espinal for her exceptional service and knowledge. She answered all my questions and ensured I received all my documents while she remained on the line. Ms. Espinal showed empathy, professionalism and kindness. If I could give her 10 stars I would for the white glove service that I received!
NB
N. B.
Nov 10, 2025
1.0
My first year with Kevin Trinh and his Allstate team was fine, but the second year was a completely different experience.
Without any notification, my premium was automatically significaly increased ( I Mean A LOT) and I was never informed about the renewal or the changes. I emailed Kevin three times with questions about the increase and lack of communication, but he completely ignored my messages. Instead, I received automated emails, including a birthday greeting and offer to buy life insurance, while critical matters were left unresolved.
I terminated their services due to poor communication and failure to provide necessary documents and updates. Brokers shoud act as intermediaries to secure policies and keep clients informed, and this team did not fulfill those responsibilities.
DG
David Gonzales
Nov 3, 2025
5.0
Angie Espinal was very thorough in her explanation of all the coverages I was getting for vehicle insurance. She walked my through all the steps of getting my documents signed sealed and delivered. All my questions were answered to my satisfaction. She is very polite and professional
Frequently Asked Questions About Kevin Trinh: Allstate Insurance
What are the business hours for Kevin Trinh: Allstate Insurance?
Kevin Trinh: Allstate Insurance is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 4:30 PM, and closed on Saturdays and Sundays.
Where is Kevin Trinh: Allstate Insurance located?
The agency is located at 12999 Murphy Rd, Ste M13, Stafford, TX 77477, USA.
What types of insurance does Kevin Trinh: Allstate Insurance specialize in?
They specialize in retirement, life, and flood insurance, as well as offering car, home, business, motorcycle, renter's, and boat insurance.
Which languages are spoken at Kevin Trinh: Allstate Insurance?
English, Spanish, and Vietnamese are spoken to assist a diverse customer base.
How can I make an appointment with Kevin Trinh: Allstate Insurance?
You can book an appointment online via their reservation link at https://agents.allstate.com/kevin-trinh-stafford-tx.html?section=appointment or call them at +1 281-261-7676.
Is Kevin Trinh: Allstate Insurance affiliated with any brands or associations?
Yes, it is affiliated with Allstate and associated with the University of Houston's Bachelor of Business Administration program.
Does Kevin Trinh: Allstate Insurance offer online appointments or onsite services?
Yes, they provide both online appointment scheduling and onsite services for customer convenience.
What nearby places can customers visit before or after their insurance appointment?
Customers can visit Elegant Events by Sapana for wedding planning and floral gifts, or the TRE Flower Shop nearby for fresh flowers.
Are there fitness facilities near Kevin Trinh: Allstate Insurance?
Yes, 5poundsaway is a nearby gym and fitness venue where customers can work out before or after their visit.
Where can I get motorcycle services near Kevin Trinh: Allstate Insurance?
Chopper Hauss is close by and offers motorcycle repair, sales, and motorsports gear if you need assistance with your motorcycle.