Certified by Mike McDonald - State Farm Insurance Agent • Apr 12, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:30 PM
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
5.0
246 reviews
5 stars
239
4 stars
6
3 stars0
2 stars0
1 star1
JV
Jorge V
Apr 6, 2026
5.0
Ashlea was very helpful in getting me a better rate than I was paying on my auto. She was very kind, helpful and understanding to my needs. I would definitely recommend all my family and friends.
MM
Miriam Medina
Mar 26, 2026
1.0
I made a payment of $448 on February 20th over the phone after speaking with a representative who confirmed that was the correct amount due for my February payment. However, I later found out that the actual amount owed was $497.68, meaning there was a shortage of $49.68 due to an error on their end.
Despite this mistake being made by their own specialist, my policy was canceled without any notification or opportunity to resolve the balance. This situation could have easily been avoided with proper communication and accountability.
I contacted the office twice to address the issue, but no one acknowledged the error or took responsibility. Instead of assisting me in resolving the matter, I was left without coverage due to their mistake.
This level of service is extremely unprofessional and unacceptable. Customers should not be penalized for errors made by the company’s own staff.
I do not recommend doing business with State Farm Mike McDonald Agency. There is a clear lack of accountability and customer care.
DO NOT GET INSURANCE FROM THEM!!
TM
Theresa Martinez
Mar 20, 2026
5.0
Ashley was so amazing and now I know why mom Carol Allen is so fond of Michael and his staff ! Ashley thank you so much ❤️
AA
aren amakosi
Mar 6, 2026
5.0
Shout out to Hyatt for getting my insurance squared away with ease!
Frequently Asked Questions About Mike McDonald - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Mike McDonald - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Mike McDonald - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are offered through the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Mike McDonald - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, and closed on weekends and major holidays.
What types of insurance products does Mike McDonald offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is Mike McDonald - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has wheelchair accessible entrance, parking, and seating, with onsite services available.
What nearby healthcare options are available near Mike McDonald - State Farm Insurance Agent?
Nearby healthcare options include Accident and Sports Injury Clinic, South Texas Orthodontics, and Pamala A. Mitchell chiropractic services, which could be convenient for clients needing health-related services before or after visiting the insurance office.
Where can I find nearby retail and pharmacy services around Mike McDonald - State Farm Insurance Agent?
Walgreens is nearby offering pharmacy, vitamins, supplements, convenience store items, passport and travel services, helpful for customers needing to run errands during their visit.
Are there any nearby entertainment or leisure options near Mike McDonald - State Farm Insurance Agent?
Yes, customers can visit Redbox for DVD and music rentals, or enjoy dining at local restaurants like Garlic Jim’s Pizza or Sabor de Sanchez Latin American restaurant.
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