Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-1796155
The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Mike McDonald - State Farm Insurance Agent
7633 Tezel Rd., San Antonio, TX
78250, United States
Hours
Reviews
5.0
238 reviews
5 stars
232
4 stars
6
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, patience, and helpfulness, making the insurance process easy and stress-free.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain coverage options clearly, ensuring they feel informed and confident in their choices.
Efficiency
Many reviews highlight the quick and efficient service provided by the team, with several customers noting the fast turnaround in processing policies and claims.
Personalized Attention
Clients feel valued due to the personalized service and follow-up from agents, fostering strong relationships and trust.
- JGJenny Gonzalez1 day ago5.0I called today to obtain insurance for my son and not only was the quote very reasonable (my son is 20) but our NEW agent, Nadia, was extremely helpful, knowledgeable and pleasant! I highly recommend them! Thank you so, so much!
- ADArnulfo DavilaDec 31, 20255.0I called state farm after being so frustrated with my cut rate insurance,. A young lady by the name of Nadia answered she took the time to explain all different options in coverages and why my insurance was so inadequate. Nadia was very patient and well spoken as I kept asking some of the same questions over & over . She was never pushy or trying to make a hard sale,even sending me quotes and allowing me to think it over & discuss with my wife. the next day ,Due to her well informed, we'll spoken and patient nature , I ended signing up with her for auto insurance, and I transferred over my home owners as well even though I had just renewed 2months ago with another agency. I figured if a company is smart enough to keep a person like her in their employ ,then that is a company that I want to be a customer of & deserves my business. Thank for all your help Nadia, great job !!!
- JRJanie RodriguezDec 30, 20255.0Ashley was very helpful, informative, patient, and very professional. I am very pleased and feel very safe n relieved that she's taking care of my family and me.
- MBMinerva BernalDec 16, 20255.0Very nice agent Michael Hyatt, explains everything well! No pressure on me to transfer my policy! Office here in San Antonio!
- DVDaryn VincentNov 18, 20255.0I had the honor of partnering with Michael Hyatt as he helped me find the best quote and policy that suited my personal and financial needs. Extremely professional and efficient, he had answers to all my questions and helped me get insured in six to seven minutes. Very patient and friendly, made the whole process quick and easy!
Frequently Asked Questions About Mike McDonald - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Mike McDonald - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Mike McDonald - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are offered through the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Mike McDonald - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, and closed on weekends and major holidays.
What types of insurance products does Mike McDonald offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is Mike McDonald - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has wheelchair accessible entrance, parking, and seating, with onsite services available.
What nearby healthcare options are available near Mike McDonald - State Farm Insurance Agent?
Nearby healthcare options include Accident and Sports Injury Clinic, South Texas Orthodontics, and Pamala A. Mitchell chiropractic services, which could be convenient for clients needing health-related services before or after visiting the insurance office.
Where can I find nearby retail and pharmacy services around Mike McDonald - State Farm Insurance Agent?
Walgreens is nearby offering pharmacy, vitamins, supplements, convenience store items, passport and travel services, helpful for customers needing to run errands during their visit.
Are there any nearby entertainment or leisure options near Mike McDonald - State Farm Insurance Agent?
Yes, customers can visit Redbox for DVD and music rentals, or enjoy dining at local restaurants like Garlic Jim’s Pizza or Sabor de Sanchez Latin American restaurant.