Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I am a lifelong San Antonian and starting my 29th year of providing Super-Service and love working with customers.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Joel Hurtado: Allstate Insurance
12924 Park Xing, San Antonio, TX
78217, United States
Hours
Reviews
4.4
28 reviews
5 stars
23
4 stars
1
3 stars0
2 stars0
1 star
4
- LALM AMay 7, 20245.0Thank you Joel for always taking care of us!!!
- JMJ.D. MatthiasMay 7, 20201.0I have no qualms with Allstate. I signed up with Allstate online and Allstate automatically assigned me to Joel Hurtado. When I received another call from Trey Schrader from State Farm, yes I confirmed: he was wearing khakis. (LOL) Trey works through Cassie Thompson's office, worked with me professionally and offered me a new quote $104 less per month than Allstate was offering. So I immediately canceled my policy with Allstate. So this morning I had not received my policy cash deposit of $201 yet as it had been since last Friday early afternoon when I canceled with Allstate. Normally, I could be more patient, but with the COVID-19, Money has been extremely tight. I emailed Joel as my first contact, as he didn't contact me once on my purchase online. I requested information on when I could expect my refund. Well the receipt he emailed me is showing $171 was the refund, $30 less than I paid, but I also pressed further asking when I could expect it in my account, and his tone was read as negative response to me in frustration. I felt disrespected and would recommend a different agent should you be assigned to Joel. I guess I do have a problem with Allstate too. Their refund policy is a full refund with no fees. Well, I'm finding out that this is also not true. I'm hoping this negative review attracts the attention of those overseeing Joel and help me fix this for a full refund. I would change my rating if done.
Frequently Asked Questions About Joel Hurtado: Allstate Insurance
What types of insurance does Joel Hurtado: Allstate Insurance offer?
Joel Hurtado: Allstate Insurance offers a variety of insurance including auto, homeowners, renters, life, motorcycle, boat, business, and group insurance services.
What are the office hours for Joel Hurtado: Allstate Insurance?
The office is open Monday through Thursday from 8:30 AM to 5:30 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Joel Hurtado: Allstate Insurance located?
The office is located at 12924 Park Xing, San Antonio, TX 78217, USA.
How can I contact Joel Hurtado: Allstate Insurance?
You can contact them by phone at +1 210-496-6412 or email JoelHurtado@allstate.com.
Does Joel Hurtado: Allstate Insurance offer online appointment bookings?
Yes, they offer online appointments which can be booked through their website.
What languages are spoken at Joel Hurtado: Allstate Insurance?
Staff at Joel Hurtado: Allstate Insurance speak both English and Spanish to assist a diverse range of customers.
Is there a nearby daycare center close to Joel Hurtado: Allstate Insurance for customers with children?
Yes, Bo-Peep Learning Center and San Antonio Bright Kids Daycare are nearby preschools where customers can consider enrolling their children while attending to their insurance needs.
Are there any local dining options near Joel Hurtado: Allstate Insurance?
Nearby dining options include Hunt Brothers pizza delivery and Gracies Kitchen Food Truck, offering convenient meals before or after your insurance visit.
Can I visit nearby parks or recreational areas near Joel Hurtado: Allstate Insurance?
Yes, McAllister Park, Northern Hills Dog Park, Northern Hills Lake, and Duck Pond are nearby parks where customers can enjoy outdoor activities before or after their visit.
Are there any automotive or car services near Joel Hurtado: Allstate Insurance?
Squeaky Clean Carwash is located nearby offering car wash and auto body repair services, convenient for customers handling insurance claims or vehicle maintenance.