Benjamin Raymond: Allstate Insurance

Reviews

• FL

  FRANCISCO LOAIZA

  Dec 31, 2025
  1.0
  I am writing to express my dissatisfaction with the outcome of my recent homeowners insurance claim. After a pipe connected to my water heater broke, my hardwood floors sustained water damage and required repair. Allstate inspectors assessed the damage and informed me that the estimated cost of repairs was approximately $6,500. However, due to my $15,000 deductible, I was advised that no payment would be issued. I find this outcome extremely disappointing. After many years of consistently paying homeowners insurance premiums, it is frustrating to experience a situation where a legitimate claim results in no financial assistance. In effect, the coverage provided no benefit in this instance, despite the damage being clearly documented. This experience has caused me to seriously question the value of maintaining this insurance policy. Over the years, the amount paid in premiums far exceeds the cost of the necessary repairs, which could have been completed multiple times over. I wanted to formally document my concerns and dissatisfaction with this claim resolution. I hope this feedback is taken into consideration for future policy evaluations and customer service improvements.
• MT

  Moh Taher

  Nov 12, 2025
  1.0
  Very rude customer service on phone
• BB

  Barbara

  Oct 9, 2025
  5.0
  Brenda helped me through the journey of insurance coverage. I haven’t experienced this much care and guidance in something I didn’t under. Thank you Brenda.
• MR

  manaf refai

  Oct 3, 2025
  1.0
  Cannot get a hold of the agent to modify my policy through phone or email.
• LB

  Lindsay Buhler

  Sep 5, 2025
  5.0
  Brenda is so kind and helpful. This is our second year that she has helped us get an affordable rate when everyone else keeps quoting higher and higher prices. Thank you!

Frequently Asked Questions About Benjamin Raymond: Allstate Insurance